HospiceScout

LIFTED HOSPICE

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
8400 BELLEVIEW DR STE 155
PLANO, TX 75024
Ownership Type
Other
Medicare Certified Since
October 15, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LIFTED HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Physicians1
Volunteers1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LIFTED HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LIFTED HOSPICE compares to hospices nationwide.

15.9 minutes

of nurse care per routine home care day, on average

That is the 82nd percentile among hospices nationally. The national median is about 12 minutes.

43

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.9 min

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.8%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.9%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits17.1%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care18.5%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months22.2%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care40.7%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,465 · 36th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.5%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids96.9%
  • Visits in the last days of life76.2%
  • All care steps completed95.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia36%
  • Heart and circulatory disease14%
  • Lung and respiratory disease9%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

LIFTED HOSPICE Services

LIFTED HOSPICE serves families throughout Plano, Texas, and the surrounding Collin County area. They provide specialized end-of-life care focused on comfort, dignity, and quality of life. The team at their Town Square Drive office works to support patients when a cure is no longer the main goal. Choosing the right partner during this time is a big step. That is why having local options like this matters so much. They offer care meant to help both the patient and their loved ones find peace.

About LIFTED HOSPICE

LIFTED HOSPICE has been Medicare-certified since October 15, 2021. Their status as an "Other" ownership type means they operate independently. This can offer a unique approach to care that differs from large hospital-based systems. The thing is, every hospice is a bit different. You should always look at how they handle daily care needs. Since they have been active for a few years, they have built a record of service in the Plano community. Families should feel free to ask about their specific team structure. Understanding who will be visiting your home is key to feeling comfortable. Their office is easy to find at 5345 Town Square Drive. That location serves as the heart of their local operations.

Quality Care Rating

LIFTED HOSPICE holds a 4.5 out of 5-star overall rating. They also earned a 4.5-star rating for their quality of care based on the CMS Hospice Care Index. This shows a strong commitment to meeting federal standards for patient comfort and support.

Understanding Hospice Care in PLANO

Plano families have access to several high-quality hospice providers. But finding the right fit for your specific needs is a personal journey. Most hospice care happens in the patient's own home, which is where people feel most at ease. In Collin County, providers must follow strict federal rules to keep their licenses. This keeps the bar high for everyone. Many people think hospice is just for the final few days of life. That is a common mistake. In reality, hospice care can provide support for six months or even longer. It is all about making each day count. You want a team that knows the local area well. A local team can get to you faster when an urgent need pops up.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions. Do not be shy about it. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always ready to help. Second, ask what kind of support they offer for grieving family members. Emotional care is just as vital as physical care. Third, ask how they handle pain and medicine management. You want a team that stays on top of symptoms before they become a problem. Finally, ask if they have staff who speak your family's language if English is not your first choice. A good hospice team will be happy to answer these questions clearly. They want you to feel safe and heard.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories and wisdom to share. We can help you record these stories so they last forever for your family.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.