HospiceScout

GOLDSTAR HOSPICE INC.

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
5045 LORIMAR DRIVE SUITE #240
PLANO, TX 75093
Ownership Type
For-Profit
Medicare Certified Since
March 19, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GOLDSTAR HOSPICE INC.
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)2
Physicians1

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GOLDSTAR HOSPICE INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GOLDSTAR HOSPICE INC. compares to hospices nationwide.

9.9 minutes

of nurse care per routine home care day, on average

That is the 24th percentile among hospices nationally. The national median is about 12 minutes.

21

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.9 min

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.7%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits74.6%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care20.8%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.2%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20.8%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,480 · 68th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 61.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening94.7%
  • Pain assessment95.3%
  • Breathing difficulty screening97.4%
  • Breathing difficulty treatment97.2%
  • Treatment preferences discussed97.4%
  • Beliefs and values discussed97.4%
  • Visits in the last days of life61.8%
  • All care steps completed90.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia39%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care at Goldstar Hospice Inc.

Goldstar Hospice Inc. provides comfort-focused care for patients in Plano, Texas. They serve families across Collin County from their office on Lorimar Drive. Their team helps patients manage pain and symptoms while keeping them close to home. The goal is always to improve the quality of life during a very difficult season. They focus on the patient's physical, emotional, and spiritual needs. That is a big deal when you are facing a serious illness. Choosing the right partner for this journey makes a real difference for your loved one. The team at Goldstar is there to offer guidance and steady support every step of the way. It is about making each day count. You want a team that listens and responds to your specific needs without delay. They are ready to help your family navigate the path ahead with kindness and care.

About Goldstar Hospice Inc.

Goldstar Hospice Inc. is a for-profit provider that has served the community since March 2018. They earned their Medicare certification over six years ago. This means they meet federal standards for the care they provide to patients. Being a for-profit hospice does not change the core mission of comfort and dignity. The thing is, all Medicare-certified hospices must follow the same rules for patient care. They must provide medical care, nursing services, and counseling to those who qualify. When you look into a provider, check their history of service in your area. Goldstar has established a presence in Plano that families have relied on for years. They have a track record of meeting the requirements set by federal oversight. That matters because you need to know your provider is held to a high standard. It provides a level of comfort knowing they are part of the Medicare system.

Quality of Care Rating

Goldstar Hospice Inc. holds an overall rating of 4 out of 5 stars from Medicare. This includes a 4 out of 5 star rating for their quality of care. These scores are based on the Hospice Care Index, which measures how well a provider manages patient needs. A strong rating shows they are doing a good job meeting their goals.

Understanding Hospice Care in Plano

Plano is home to several hospice options. Most families find that having a local team is a huge help. A local provider can get to your home quickly when you have an urgent question or need. That is why location matters so much. You want a team that knows the local hospitals and pharmacies. This makes coordinating care much smoother for everyone involved. The thing to remember is that hospice is not just about the end of life. It is about living the rest of your life with as much comfort and peace as possible. Many people wait too long to call for help. But starting early allows the hospice team to build a strong bond with your family. They can help with equipment, medications, and emotional support. You do not have to do this alone. There is plenty of support available right here in Collin County for your family.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a deeply personal decision. You should feel comfortable asking tough questions before you make a choice. Here are a few things to bring up during your first meeting. First, ask how quickly a nurse can get to your home in an emergency. You want to know they have someone on call 24 hours a day. Second, ask how they handle pain and symptom control. They should have a clear plan for your loved one. Third, ask how they involve the family in the care plan. You are the expert on your loved one, and your voice matters. And finally, ask if they have experience with your loved one's specific diagnosis. Some providers have extra training for certain conditions. Take your time with these questions. A good hospice team will be happy to answer everything you ask. They understand that you need to be sure before moving forward.

Preserve Your Family's History

Your family has a lifetime of stories and wisdom that deserve to be kept safe. We offer simple ways to record and share these memories for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.