HospiceScout

HARBOR HOSPICE OF PLANO, L.P.

OtherJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2419 COIT ROAD, SUITE A
PLANO, TX 75075
Ownership Type
Other
Medicare Certified Since
January 11, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HARBOR HOSPICE OF PLANO, L.P.
RoleStaff Count
Registered Nurses (RN)1
Physicians1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HARBOR HOSPICE OF PLANO, L.P. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HARBOR HOSPICE OF PLANO, L.P. compares to hospices nationwide.

7.8 minutes

of nurse care per routine home care day, on average

That is the 8th percentile among hospices nationally. The national median is about 12 minutes.

20

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.8 min

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.7%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life74%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits72.6%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.3%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months24.1%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,455 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 37.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.1%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment94.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed96.1%
  • Visits in the last days of life37.7%
  • All care steps completed87%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia22%
  • Heart and circulatory disease22%
  • Other conditions30%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

HARBOR HOSPICE OF PLANO, L.P.

Harbor Hospice of Plano is a freestanding hospice provider based in Plano, Texas. They serve residents in the Collin County area. This provider holds accreditation from the Joint Commission. This means they meet high standards for safety and quality in their care. Families can find them on Coit Road. They offer support for those needing end-of-life comfort in their own homes. The team focuses on managing pain and symptoms for every patient. They have been certified by Medicare since early 2015. Getting the right care matters. This team works to keep patients comfortable throughout their time in the program. Their office location makes them easy to reach for local needs. They aim to provide stable and clear support for those in the community who need it most.

About HARBOR HOSPICE OF PLANO, L.P.

This provider operates under other ownership structures. They have maintained their Medicare certification for almost ten years now. Accreditation from the Joint Commission is a sign of their commitment. This group checks hospice agencies to ensure they follow strict safety rules. They look at how the agency handles medicine, records, and patient needs. It is a rigorous process. That is why accreditation matters. It proves that an outside group has reviewed their work and found it meets high standards. Families should know that this agency is a small team. They have one registered nurse and one physician on staff. They have five total employees. This small size can mean you get to know the same faces during your care. Consistency in care is often helpful for families during difficult times. You can ask them how their team size affects their daily response times to your needs.

What Is Hospice Care Like in PLANO?

Hospice care in Plano focuses on comfort rather than a cure. It brings medical support directly to where you live. This makes things easier for families who do not want to travel to a hospital. In this area, care teams include doctors and nurses who visit as needed. At Harbor Hospice of Plano, the team is small with one registered nurse and one physician. They provide care for patients in the local community. The main goal is to keep the patient pain-free and at home. They also help families manage the stress of caregiving. Many local agencies offer similar support but team sizes vary. You should ask about how the team members coordinate their visits. Clear communication is a big part of good hospice care. You need to know who to call when a problem happens at night or on the weekend. They should explain their schedule to you before you start.

What to Ask When Choosing a Hospice Provider

  • How does your team handle pain management after office hours?
  • Will I see the same nurse for every visit?
  • What is your policy for emergency visits on weekends?
  • How do you support family members who are acting as caregivers?

Asking these questions helps you understand the level of support you will receive. You want a team that is easy to reach at all times. It is also good to ask how they handle changes in a patient's condition. A good provider will answer these questions with patience and care. They should make you feel heard. Do not rush through this conversation. Take your time to get the answers you need before you decide. Your peace of mind is worth the extra effort. You deserve to know exactly how they will care for your loved one each day.

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