HospiceScout

HARBOR HOSPICE OF PLANO, L.P.

OtherJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2419 COIT ROAD, SUITE A
PLANO, TX 75075
Ownership Type
Other
Medicare Certified Since
January 11, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HARBOR HOSPICE OF PLANO, L.P.
RoleStaff Count
Registered Nurses (RN)1
Physicians1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HARBOR HOSPICE OF PLANO, L.P. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HARBOR HOSPICE OF PLANO, L.P. compares to hospices nationwide.

7.8 minutes

of nurse care per routine home care day, on average

That is the 8th percentile among hospices nationally. The national median is about 12 minutes.

20

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.8 min

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.7%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life74%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits72.6%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.3%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months24.1%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.4%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,455 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 37.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.7%
  • Pain assessment100%
  • Breathing difficulty screening98.8%
  • Breathing difficulty treatment95.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids90.9%
  • Visits in the last days of life37.7%
  • All care steps completed92.0%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia22%
  • Heart and circulatory disease22%
  • Other conditions30%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Harbor Hospice of Plano, L.P.

Harbor Hospice of Plano, L.P. provides hospice care for families in Plano, Texas. They have been certified by Medicare since early 2015. This provider is a freestanding hospice that holds accreditation from the Joint Commission. This means they meet high standards for safety and care quality. Getting care near your home is often a big help for families during difficult times. You can reach their team on Coit Road to learn about their specific services. They serve the Collin County area with a focus on patient needs. Finding the right support makes a difference. Their team works to provide comfort and care for those who need it most.

About Harbor Hospice of Plano, L.P.

This provider operates as a freestanding hospice under a private ownership model. They have maintained their Medicare certification for several years. That is a solid track record. The Joint Commission accreditation is a voluntary process. They check the hospice to ensure it follows national safety rules. This process looks at how the team manages medicines and patient health. It helps ensure the staff follows strict rules for your safety. Families should know that this accreditation shows a commitment to good practices. The agency lists five employees in total. This includes one registered nurse and one physician to lead care. Having a doctor involved in your care plan is a standard part of high quality hospice services.

Quality Performance

Harbor Hospice of Plano, L.P. currently holds above-average quality of care marks based on the CMS Hospice Care Index. Their overall performance reflects a solid commitment to meeting federal quality standards.

What Is Hospice Care Like in Plano?

Hospice care in Plano focuses on comfort and quality of life. The team helps manage pain and other symptoms at home or in a facility. In this area, providers often work with local hospitals to coordinate care. Harbor Hospice of Plano, L.P. uses a small team structure. With one registered nurse and one physician on staff, they keep care focused. The nurse typically acts as the main point of contact for daily needs. They visit the patient to check on health changes. If the patient needs more help, the physician reviews the care plan. This setup allows for direct communication between the family and the care team. You can ask them how they coordinate visits in the Plano area. Clear communication helps everyone feel better about the plan.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal decision for your family. You should ask questions that help you understand how they work. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and who decides on the medicine changes. Third, ask what support they offer to family members who are acting as caregivers. Finally, ask how they communicate with your primary doctor to keep everyone on the same page. These questions help you see if the agency fits your specific needs. Do not be afraid to ask for details about their daily routine. You deserve to know how your loved one will be cared for every single day.

Preserve Your Family Stories

Your loved one has a lifetime of memories and wisdom. Capturing these stories now creates a lasting gift for your future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.