THE LEGACY AT HOME INC
Provider Information
- Address
- 6101 OHIO DRIVE, SUITE 100
PLANO, TX 75024 - Ownership Type
- Non-Profit
- Medicare Certified Since
- April 12, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 0 |
| Volunteers | 1 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what THE LEGACY AT HOME INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how THE LEGACY AT HOME INC compares to hospices nationwide.
9.3 minutes
of nurse care per routine home care day, on average
That is the 18th percentile among hospices nationally. The national median is about 12 minutes.
51
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.3 min
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.6%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care28%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice8%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,284 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment100%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment98.8%
- Treatment preferences discussed99.2%
- Beliefs and values discussed99.2%
- Bowel care for patients on opioids100%
- Visits in the last days of life79.1%
- All care steps completed97.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia28%
- Heart and circulatory disease21%
- Lung and respiratory disease7%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Plano
The Legacy at Home Inc serves families in Plano, Texas, and the surrounding Collin County area. They provide hospice services designed to support patients and their loved ones during difficult times. Choosing a local provider means your care team is nearby when you need them most. Their office is located at 6101 Ohio Drive, Suite 100. The team focuses on comfort and quality of life. That is the main goal of any good hospice program. It can be a very big step to start this journey. But having a local partner makes the process much smoother. You can reach their team directly at (972) 244-7700 to ask questions about your specific needs. They are ready to help you understand your options for end-of-life care in the Plano community.
About The Legacy at Home Inc
The Legacy at Home Inc operates as a non-profit hospice provider. This is important because it means they focus on patient needs rather than profit margins. They have been Medicare certified since April 12, 2019. That shows they have met federal standards for care for several years now. When you look for a provider, you want to know they have experience. They have built a record of service in the Texas area since they started. Families should know that non-profit status often allows providers to put more resources back into patient support. The thing is, every hospice is a little different. You should feel comfortable asking how their non-profit mission affects your day-to-day care. Their team is there to walk you through what their specific approach looks like for your loved one. It is a partnership built on trust and clear communication.
Quality of Care
Understanding Hospice Care in Plano
Hospice care in Plano is about more than just medicine. It is about supporting the whole person and their family. Many people think hospice is only for the very last days. The truth is that hospice can help for months if the patient qualifies. It brings a team of nurses, aides, and counselors to your home. They work together to manage pain and provide emotional support. You do not have to handle the heavy lifting alone. The goal is to keep your loved one comfortable in their own space. That said, it is okay to ask about how they manage symptoms at night or on weekends. Quality care means being there when things get tough. Most providers in Collin County work hard to keep you informed. You deserve a team that listens to your concerns and answers your questions with kindness.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You should interview a few providers to find the right fit. Start by asking how quickly they can get a nurse to your home in an emergency. This is a vital question for your peace of mind. Ask them how they handle pain management during the night. You should also ask about the types of support they offer for family members. Do they have volunteers or chaplains available? It is also good to know how they communicate updates to you. Will you have one main contact person? That can make things much easier. Finally, ask about their experience with your loved one’s specific condition. Every situation is unique. You want a team that feels like a good match for your personal values and needs.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture those memories to keep them safe for future generations.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.