HospiceScout

HEART TO HEART HOSPICE OF SOUTH TEXAS

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
130 S I-35 FRONTAGE ROAD
PEARSALL, TX 78061
Ownership Type
For-Profit
Medicare Certified Since
November 25, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART TO HEART HOSPICE OF SOUTH TEXAS
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)0
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF SOUTH TEXAS reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF SOUTH TEXAS compares to hospices nationwide.

8.6 minutes

of nurse care per routine home care day, on average

That is the 13th percentile among hospices nationally. The national median is about 12 minutes.

17

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.6 min

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.1%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits63.9%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care17.6%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.4%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,394 · 47th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 61.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97.2%
  • Visits in the last days of life61.2%
  • All care steps completed97.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia35%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Pearsall

Heart to Heart Hospice of South Texas serves families in the Pearsall area. They offer comfort-focused care for patients facing life-limiting illnesses. Their team works to manage pain and improve daily quality of life. You can find their office right on the I-35 Frontage Road. They have been providing these services to the Frio County community since 2013. The focus here is on dignity and peace for every patient. It is about helping your loved one spend their time in comfort. Choosing a local provider means the care team is nearby when you need them most. That is a real benefit during a hard time.

About HEART TO HEART HOSPICE OF SOUTH TEXAS

This provider operates as a for-profit organization. They earned their Medicare certification on November 25, 2013. That means they have met strict federal standards for over a decade. It is helpful to know that for-profit status does not change the high level of care they provide. Medicare reviews these agencies often to ensure they follow safety rules. The main thing to remember is that they are held to the same quality standards as any other Medicare hospice. They have a solid track record in the region. Many families find comfort in knowing their provider is established and experienced. If you have questions about their specific programs, their team at (830) 505-5600 is ready to talk. They can explain exactly how their services fit your family's unique needs.

Strong Quality Performance

Heart to Heart Hospice of South Texas holds an impressive 4.5 out of 5-star overall rating. They also earned a 4.5-star rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well providers follow best practices for patient comfort and support.

Understanding Hospice Care in PEARSALL

Hospice is not about giving up. It is about choosing a different path for care. In Pearsall, hospice teams provide medical help, emotional support, and spiritual guidance. They can come to your home or a nursing facility. The goal is to keep your loved one comfortable and pain-free. Most people don't realize that hospice also supports the whole family. They provide respite care for caregivers and grief support after a loss. Medicare covers these services fully for those who qualify. You do not have to pay out of pocket for the core hospice team. That includes nurses, aides, and social workers. They work together to make sure your family has everything they need. It is a team effort to make life better every single day.

What to Ask When Choosing a Hospice Provider

Picking the right partner for your family is a big decision. Start by asking how quickly a nurse can get to your home if an emergency happens. You should also ask how they handle pain management and symptoms at night. It is smart to ask how often the hospice aide will visit to help with bathing and dressing. Finally, ask what kind of grief support they offer to family members. These questions will help you see if their values match your own. Don't be afraid to ask for details about their team. You deserve to know who will be walking this path with you. Good communication is the key to feeling safe and supported. Take your time to get the answers you need before you decide.

Preserve Your Family's History

Every life is full of stories that deserve to be remembered. Recording these memories is a beautiful way to honor your loved one and keep their spirit alive for the next generation.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.