GENTIVA
Provider Information
- Address
- 10767 GATEWAY BLVD W, STE 400
EL PASO, TX 79935 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 22, 2001
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Volunteers | 1 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Hospice Care at Gentiva
Gentiva serves families in El Paso, Texas, from their office on Gateway Boulevard West. They provide specialized hospice care for patients facing life-limiting illnesses. Their goal is to offer comfort and dignity during a challenging time. The team focuses on managing pain and supporting the emotional needs of those they serve. They understand the local community and work hard to provide consistent care. It is a big responsibility to care for a loved one. That is why they offer a full team approach to help you and your family through every step of this journey.
About Gentiva
Gentiva is a for-profit hospice provider that has been serving patients since June 2001. Being Medicare certified for over two decades shows they have a long history of meeting federal standards. When you choose a provider, you want someone with a proven track record. This location in El Paso is part of a larger network. They bring resources to your home to ensure comfort remains the top priority. Families should know that hospice is not about giving up. It is about choosing quality of life. The team at Gentiva works to keep patients comfortable in their own surroundings. They balance professional medical oversight with a personal touch. That is the core of their mission.
Quality Performance
Understanding Hospice Care in El Paso
Hospice care in El Paso is designed to help families when a cure is no longer the goal. It shifts the focus from aggressive treatments to comfort and symptom control. The thing is, many people wait too long to start these services. You can start hospice care as soon as a doctor says life expectancy is six months or less. Medicare covers the full cost of hospice services. This includes visits from nurses, aides, and social workers. They also provide medical equipment and all medications related to the illness. So, you do not have to worry about extra bills for these items. The goal is to keep your loved one home where they feel safe. It is about spending time together without the stress of constant hospital trips.
What to Ask When Choosing a Hospice Provider
Choosing the right partner for your family is a big decision. You should feel comfortable asking direct questions during your first meeting. Start by asking how quickly a nurse can get to your home in an emergency. You also want to know who is on call at night and on weekends. It is helpful to ask how they support family members who are grieving. Another good question is how they handle complex pain management. Most importantly, ask how they will keep you informed about your loved one's care plan. You deserve clear answers. If a provider seems rushed or uses confusing medical terms, that is a sign to keep looking. You need a team that listens to you and values your input.
Preserve Your Family's Story
The time spent with family is precious and deserves to be remembered. We provide simple tools to help you capture stories and memories that will last for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.