COVENANT HEALTH AT HOME WITH COMPASSUS, HOSPICE OF
Provider Information
- Address
- 3702 21ST STREET
LUBBOCK, TX 79410 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 16, 1987
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 34 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 2 |
| Volunteers | 33 |
72
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COVENANT HEALTH AT HOME WITH COMPASSUS, HOSPICE OF reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COVENANT HEALTH AT HOME WITH COMPASSUS, HOSPICE OF compares to hospices nationwide.
9 minutes
of nurse care per routine home care day, on average
That is the 16th percentile among hospices nationally. The national median is about 12 minutes.
174
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9 min
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits56.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.6%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.7%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.2%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,290 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life67%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia30%
- Heart and circulatory disease17%
- Lung and respiratory disease8%
- Stroke7%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Lubbock
Covenant Health at Home with Compassus serves the Lubbock, Texas community with dedicated end-of-life care. Located at 3702 21st Street, this provider focuses on comfort and dignity for patients facing serious illness. They offer a range of support services designed to help families manage physical, emotional, and spiritual needs. Choosing the right hospice team is a big decision for any family. That is why having a local team in Lubbock makes such a difference during difficult times. You want a provider that acts as a partner in your loved one's journey. This team prioritizes the well-being of the patient above all else. They work to ensure that every day is lived with as much peace and quality as possible. Their presence in the 79410 area provides vital support for those who need it most right now.
About Covenant Health at Home with Compassus, Hospice of
This hospice has been Medicare certified since October 16, 1987. That is nearly four decades of service to the community. The agency operates under an 'Other' ownership structure. What does that mean for you? It simply means they function independently of the typical hospital or non-profit systems you might see elsewhere. Longevity is a key factor here. Having served Lubbock for so long shows a deep commitment to the area. Families should know that this provider has a long track record of meeting strict federal standards. They have evolved over the years to keep up with modern care practices. Choosing a long-standing agency can offer peace of mind. You are choosing a team that knows the local landscape and the families they serve. It is a solid foundation for care when you need it most.
Top-Tier Quality Care
Understanding Hospice Care in Lubbock
Hospice care in Lubbock is built on the idea that every moment matters. It is not about giving up. It is about choosing comfort over aggressive treatments that may no longer help. The goal is to manage pain and symptoms so the patient can stay at home. Many people think hospice only happens in a building, but it mostly happens wherever you live. This could be a private house or an assisted living facility. The team visits you to provide medicine, equipment, and emotional support. And here is the thing—hospice care is a benefit covered by Medicare. This means families do not have to worry about the cost of these essential services. It allows you to focus all your energy on your loved one. You are not alone in this. Local teams in Lubbock are ready to guide you through the process step by step.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider feels overwhelming, but asking the right questions makes it easier. Start by asking how quickly they can respond to a call in the middle of the night. You need to know that help is available 24/7. Second, ask how they handle pain management and symptom control. You want to be sure they have a clear plan to keep your loved one comfortable. Third, ask about the role of the volunteers and how they support the family's emotional needs. It is also good to ask how they coordinate with your primary doctor. Do they communicate well? A good hospice team acts as a bridge between the family and the medical world. Don't be afraid to ask these questions. You are the advocate for your loved one. Clear answers will help you feel much more confident in your final choice.
Preserve Your Family's Story
Your loved one has a lifetime of stories and wisdom to share. Capturing these memories now creates a beautiful gift that your family will treasure for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.