HospiceScout

COVENANT HEALTH AT HOME WITH COMPASSUS, HOSPICE OF

Provider Information

Address
3702 21ST STREET
LUBBOCK, TX 79410
Ownership Type
Other
Medicare Certified Since
October 16, 1987

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Lubbock

Covenant Health at Home with Compassus serves the Lubbock, Texas community with dedicated end-of-life care. Located at 3702 21st Street, this provider focuses on comfort and dignity for patients facing serious illness. They offer a range of support services designed to help families manage physical, emotional, and spiritual needs. Choosing the right hospice team is a big decision for any family. That is why having a local team in Lubbock makes such a difference during difficult times. You want a provider that acts as a partner in your loved one's journey. This team prioritizes the well-being of the patient above all else. They work to ensure that every day is lived with as much peace and quality as possible. Their presence in the 79410 area provides vital support for those who need it most right now.

About Covenant Health at Home with Compassus, Hospice of

This hospice has been Medicare certified since October 16, 1987. That is nearly four decades of service to the community. The agency operates under an 'Other' ownership structure. What does that mean for you? It simply means they function independently of the typical hospital or non-profit systems you might see elsewhere. Longevity is a key factor here. Having served Lubbock for so long shows a deep commitment to the area. Families should know that this provider has a long track record of meeting strict federal standards. They have evolved over the years to keep up with modern care practices. Choosing a long-standing agency can offer peace of mind. You are choosing a team that knows the local landscape and the families they serve. It is a solid foundation for care when you need it most.

Top-Tier Quality Care

This provider holds a perfect 5/5 star overall rating from Medicare. This score includes a 5/5 for quality of care and a 5/5 for patient satisfaction. Achieving these marks means they excel in both clinical care and how they treat the families they support. That is a rare and impressive standard.

Understanding Hospice Care in Lubbock

Hospice care in Lubbock is built on the idea that every moment matters. It is not about giving up. It is about choosing comfort over aggressive treatments that may no longer help. The goal is to manage pain and symptoms so the patient can stay at home. Many people think hospice only happens in a building, but it mostly happens wherever you live. This could be a private house or an assisted living facility. The team visits you to provide medicine, equipment, and emotional support. And here is the thing—hospice care is a benefit covered by Medicare. This means families do not have to worry about the cost of these essential services. It allows you to focus all your energy on your loved one. You are not alone in this. Local teams in Lubbock are ready to guide you through the process step by step.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider feels overwhelming, but asking the right questions makes it easier. Start by asking how quickly they can respond to a call in the middle of the night. You need to know that help is available 24/7. Second, ask how they handle pain management and symptom control. You want to be sure they have a clear plan to keep your loved one comfortable. Third, ask about the role of the volunteers and how they support the family's emotional needs. It is also good to ask how they coordinate with your primary doctor. Do they communicate well? A good hospice team acts as a bridge between the family and the medical world. Don't be afraid to ask these questions. You are the advocate for your loved one. Clear answers will help you feel much more confident in your final choice.

Preserve Your Family's Story

Your loved one has a lifetime of stories and wisdom to share. Capturing these memories now creates a beautiful gift that your family will treasure for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.