A CARING TOUCH HOME HEALTH SERVICES & HOSPICE CARE
Provider Information
- Address
- 4000 SOUTH MEDFORD DRIVE SUITE 9W
LUFKIN, TX 75901 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 20, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what A CARING TOUCH HOME HEALTH SERVICES & HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how A CARING TOUCH HOME HEALTH SERVICES & HOSPICE CARE compares to hospices nationwide.
7.1 minutes
of nurse care per routine home care day, on average
That is the 5th percentile among hospices nationally. The national median is about 12 minutes.
95
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.1 min
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.3%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life71.3%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits85.4%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.2%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.2%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.6%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,983 · 88th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 20.7% of patients or more. Most hospices score above 90 percent.
- Pain screening96.6%
- Pain assessment97.1%
- Breathing difficulty screening97.6%
- Breathing difficulty treatment96.9%
- Treatment preferences discussed98.5%
- Beliefs and values discussed96.1%
- Bowel care for patients on opioids72.7%
- Visits in the last days of life20.7%
- All care steps completed85.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia26%
- Heart and circulatory disease24%
- Lung and respiratory disease15%
- Stroke18%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Support in Lufkin
A Caring Touch Home Health Services & Hospice Care provides specialized end-of-life support in Lufkin, Texas. Serving families in Angelina County, this team focuses on comfort and dignity during a difficult time. They offer professional hospice care aimed at managing symptoms and improving quality of life. Their staff is dedicated to supporting your loved one with kindness and respect. Choosing the right hospice provider is an important step for your family. This team works hard to meet the unique needs of patients in the Lufkin area. They strive to create a peaceful environment for every person they serve. Whether you need help at home or in a facility, they are ready to provide expert guidance. You can reach them at (936) 632-9400 to learn more about their specific care options and availability for your family members.
About A Caring Touch Home Health Services & Hospice Care
A Caring Touch Home Health Services & Hospice Care is a for-profit hospice provider. They have been Medicare certified since July 20, 2021. This certification means they meet federal safety and quality standards for hospice care. Families should feel confident that this provider follows strict government rules for patient care. Being a for-profit organization, they manage their resources to deliver consistent services to the community. They are located at 4000 South Medford Drive Suite 9W in Lufkin. It is helpful to know that they have a local presence in Angelina County. This allows their team to respond quickly to the needs of local families. When choosing a provider, consider how their history of certification matches your needs. They offer a stable option for those looking for professional end-of-life care in the Lufkin region. Their team is committed to following Medicare guidelines to ensure high standards of service for all their patients.
Quality Rating Note
Understanding Hospice Care in Lufkin
Hospice care is a special way to support people with serious illnesses. In Lufkin, families have access to teams that focus on comfort rather than a cure. These teams include nurses, doctors, and counselors. They work together to help manage pain and emotional stress. Hospice care is not just for the patient. It is also for the whole family. The goal is to make every day as meaningful and comfortable as possible. Many people in Texas choose hospice when they want to spend their final months at home. You can receive this care in your own house or a local facility. It is important to know that you have choices in Angelina County. You should look for a team that listens to your wishes. Good care means feeling heard and supported every step of the way. Reach out to local providers early to understand how they can help your family during this season.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a big decision for your family. You should feel comfortable asking questions before you start care. Here are a few things to ask every provider you consider:
- How quickly can your staff respond if we have a sudden emergency or need help?
- What specific services do you provide for emotional and spiritual support for our family?
- How do you manage pain and other symptoms to keep my loved one comfortable?
- Can you explain how your team will work with our current doctors?
Take your time to get clear answers. It is okay to ask about their experience with specific health conditions. You want a team that feels like a good fit for your values. A quality provider will be happy to talk with you. They should explain everything in a way that is easy to understand. Do not feel rushed during this important process.
Preserve Your Family Stories
This time is precious for your family. Capture memories and life stories today. Recording these moments provides a lasting gift for future generations to cherish forever.
Start Preserving MemoriesOther Hospice Providers Nearby
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HEART TO HEART HOSPICE OF LUFKIN LLC
HOSPICE IN THE PINES
AFFINITY HEALTH CARE
STAR HOSPICE
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.