HospiceScout

AFFINITY HEALTH CARE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
2708 S MEDFORD DRIVE
LUFKIN, TX 75901
Ownership Type
For-Profit
Medicare Certified Since
October 21, 2011

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AFFINITY HEALTH CARE
RoleStaff Count
Registered Nurses (RN)26
Licensed Practical Nurses (LPN)8
Physicians1
Volunteers2

90

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AFFINITY HEALTH CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AFFINITY HEALTH CARE compares to hospices nationwide.

9.1 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

51

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.1 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.9%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life80.9%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits67.1%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months51.9%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care19.8%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,794 · 27th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 31% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.2%
  • Pain assessment88.9%
  • Breathing difficulty screening99.6%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life31%
  • All care steps completed90%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia24%
  • Heart and circulatory disease19%
  • Lung and respiratory disease16%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Affinity Health Care

Affinity Health Care provides hospice services in Lufkin, Texas. They have served the Angelina County area since 2011. This provider holds accreditation from the Accreditation Commission for Health Care. That group checks if a provider meets high standards for patient safety and care quality. Getting this seal shows they work hard to meet national goals. It is a sign of their commitment to the people they serve.

Provider Details

This is a for-profit hospice agency. They operate as a freestanding hospice, which means they focus only on end-of-life care. Their team includes 26 registered nurses and 8 licensed practical nurses. One physician and two volunteers also support their work. Families often wonder why accreditation matters. It means an outside group looked at their charts and processes to ensure they follow strict rules. This extra step helps keep care consistent and safe for your loved one. They have been active in the Medicare program for over a decade now.

Quality Performance

Affinity Health Care holds strong quality-of-care marks based on their recent hospice index scores. While their patient satisfaction results are average, their overall standing reflects a consistent focus on clinical care.

What Is Hospice Care Like in Lufkin?

Hospice in Lufkin focuses on comfort rather than a cure. The team comes to the home or a facility to manage pain and symptoms. They provide medical equipment and supplies for the patient. You will find that nurses and aides visit often to check on progress. The primary goal is to help patients live their final days with as much dignity as possible. Because they have a large nursing staff, they can respond quickly to changes in condition. This is a common setup for care in East Texas. It ensures that medical needs do not go unmet during difficult times.

What to Ask When Choosing a Hospice Provider

You have the right to ask questions before you pick a team. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask how they handle pain management for specific conditions. You should also ask how the staff will keep you informed about your loved one. It is also good to ask how they support family members after a loss. These answers will give you a better sense of how the provider works. Take your time to get the facts you need to feel comfortable.

Preserve Family Stories

Your loved one has a unique history that deserves to be remembered. Recording these memories can be a source of comfort for your entire family.

Start Recording

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.