HospiceScout

STAR HOSPICE

For-ProfitHome Health Agency

Provider Information

Address
620 N GRANT AVENUE SUITE 100
ODESSA, TX 79761
Ownership Type
For-Profit
Medicare Certified Since
April 5, 2001

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for STAR HOSPICE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)3
Physicians1
Volunteers11

16

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what STAR HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how STAR HOSPICE compares to hospices nationwide.

9.1 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

9

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.1 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.5%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.5%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits61.7%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.5%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)96th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$10,036 · 11th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 44.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.9%
  • Pain assessment45.5%
  • Breathing difficulty screening98.9%
  • Breathing difficulty treatment89.4%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids63.8%
  • Visits in the last days of life82.4%
  • All care steps completed44.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Lung and respiratory disease28%
  • Other conditions25%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Care in Odessa

Star Hospice serves families in Odessa, Texas, from their office on North Grant Avenue. They offer expert end-of-life care focused on comfort and dignity for patients facing serious illnesses. The team helps manage pain and symptoms while providing emotional support to the entire family. It is a local resource dedicated to helping your loved ones live their final months with peace and grace.

About Star Hospice

Star Hospice is a for-profit provider that has been serving Ector County since April 2001. That is over two decades of experience helping families in the area. Being Medicare certified means they meet strict federal standards for safety and quality. When choosing a provider, look for this history of service as a sign of stability. You want a team that knows the local community well. They understand the specific needs of Odessa families during these difficult times. Their long track record shows a deep commitment to the people they serve every day.

Top Quality Rating

Star Hospice holds a perfect 5/5 star rating from Medicare. They also earned a 5/5 star rating for their quality of care. This means they perform significantly better than the national average on important measures like pain management and patient support.

Understanding Hospice Care in Odessa

Hospice is not just about the end of life. It is really about the quality of the life that remains. In Odessa, providers like Star Hospice bring care directly to the patient. This can happen in a private home, a nursing facility, or an assisted living center. The goal is simple: reduce pain and keep the patient comfortable. But hospice does more than just address physical symptoms. They offer social workers and chaplains to help with the emotional toll. That is a big deal for families. You do not have to carry this burden alone. The care team steps in to help manage the daily stresses so you can focus on being a family member again.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice is a big decision. Start by asking about their response time for emergencies. You need to know how fast they can get to your home at night or on weekends. Ask who will be part of the care team. Will you see the same nurse often? This helps build trust. Also, ask how they handle pain management. Every patient has different needs, so their plan should be flexible. Finally, ask what support they offer for grieving family members after a loss. These questions help you see if their values match your family's needs. Take your time with these talks. It will help you feel more confident in your choice.

Preserve Your Family's History

Your loved one has a lifetime of stories worth saving. We can help you capture these memories to share with future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.