HOSPICE IN THE PINES
Provider Information
- Address
- 1504 WEST FRANK AVENUE
LUFKIN, TX 75904 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 10, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 18 |
| Licensed Practical Nurses (LPN) | 6 |
| Volunteers | 2 |
37
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE IN THE PINES reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE IN THE PINES compares to hospices nationwide.
8.4 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
67
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.4 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.1%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.1%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.2%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.1%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.5%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,113 · 19th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 50.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment100%
- Breathing difficulty screening98.5%
- Breathing difficulty treatment97.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.2%
- Bowel care for patients on opioids98.7%
- Visits in the last days of life50.9%
- All care steps completed95%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia20%
- Heart and circulatory disease15%
- Lung and respiratory disease11%
- Stroke12%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice in the Pines
Hospice in the Pines serves families in Lufkin, Texas, and the surrounding Angelina County area. They provide specialized end-of-life care focused on comfort, dignity, and quality of life. This team helps patients manage pain and symptoms while supporting their loved ones during a difficult time. They have been serving the community since 1989, making them a well-established presence in the region.
Choosing the right support is a big decision. This provider is certified by Medicare, which means they follow strict federal rules for care. Having a local provider can make a real difference when you need help quickly. They focus on meeting the unique physical and emotional needs of every person they serve. It is all about giving families peace of mind when they need it most.
About Hospice in the Pines
Hospice in the Pines operates as a for-profit hospice provider. They have been Medicare-certified since November 10, 1989. That is over three decades of experience in the Lufkin area. When a provider has been around this long, it often shows they have deep roots in the community. You can find their office on West Frank Avenue.
Being for-profit means they are held to the same high standards as other certified agencies. What should families look for here? You should look for a team that listens to your concerns. You want a group that answers your questions without using confusing medical terms. The thing is, hospice is not just about medical care. It is about the human connection. They aim to provide comfort in a place that feels like home. Their long history of certification shows they know how to follow the rules while caring for people.
Understanding Hospice Care in Lufkin
Hospice care in Texas is designed to help people live their final months as fully as possible. It is not about giving up. It is about choosing comfort over hospital trips. Most care happens right where the patient lives. This could be a private home, an assisted living center, or a nursing home.
Many people in Lufkin rely on hospice to help manage pain or breathing issues. But the team does much more than that. They offer emotional support to the whole family. They can even help with household tasks or errands. The goal is to lower the stress on everyone involved. You do not have to walk this path alone. Having a local team means they can get to your home quickly when you have an urgent need. That is a big deal when you are worried about a loved one's comfort.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when picking a hospice team. You need to feel comfortable with the people entering your home. Here are a few questions to help you get the right information. Start by asking how they handle emergencies after business hours. You need to know that someone will answer the phone at 2:00 AM.
- How quickly can a nurse get to my home if there is a problem?
- What specific services do you offer to help with family stress and grief?
- How do you decide on a plan of care for my loved one?
- Can you tell me how your team coordinates with our current doctors?
These questions help you see if their values match your needs. Don't be afraid to ask for clarity. A good provider will be happy to explain everything to you. They want you to feel confident in the care your family member will receive.
Preserve Your Family's Story
Your loved one has a lifetime of memories and wisdom. Capturing these stories now is a beautiful gift for future generations to cherish. We can help you record their journey in a simple and meaningful way.
Start Preserving MemoriesOther Hospice Providers Nearby
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