HospiceScout

AMERICAN STAR HOME HEALTH CARE INC

For-ProfitACHC AccreditedHome Health Agency

Provider Information

Address
2345 50ST SUITE 301
LUBBOCK, TX 79412
Ownership Type
For-Profit
Medicare Certified Since
July 10, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMERICAN STAR HOME HEALTH CARE INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers2

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMERICAN STAR HOME HEALTH CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMERICAN STAR HOME HEALTH CARE INC compares to hospices nationwide.

9.2 minutes

of nurse care per routine home care day, on average

That is the 17th percentile among hospices nationally. The national median is about 12 minutes.

5

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.2 min

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.2%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits88.2%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,713 · 49th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Lubbock

American Star Home Health Care Inc provides hospice services to families in Lubbock, Texas. They focus on comfort and support for patients during difficult times. Their team works hard to meet the needs of those facing a life-limiting illness. Choosing the right hospice is a big step for your loved one. This provider is located in the heart of Lubbock at 2345 50st Suite 301. They are ready to help your family navigate end-of-life care with dignity. Their goal is to ensure that patients feel as comfortable and supported as possible. You can reach them at (806) 687-6547 to learn more about their specific care options. They aim to provide meaningful help to the local Lubbock community every single day. We know this is a hard time for you and your family. Having a reliable care team can make a very big difference.

About American Star Home Health Care Inc

American Star Home Health Care Inc is a for-profit hospice provider. They have been Medicare certified since July 10, 2019. This certification shows they meet federal standards for quality and safety. Being a for-profit agency means they operate under a specific business model. Families should know that Medicare covers hospice services for those who qualify. This provider has served the Lubbock area for several years. It is important to talk with them about their specific care philosophy. Ask them how they manage pain and how they support family members. You should also ask about their staff and how often they visit patients. Feeling comfortable with the team is very important for your peace of mind. Their long history of certification shows a steady commitment to serving local patients. We encourage you to reach out to them directly with your questions.

Quality of Care Rating

American Star Home Health Care Inc holds an overall rating of 4 out of 5 stars. They also earned a 4 out of 5 star rating for their quality of care. These scores come from the CMS Hospice Care Index. These numbers show that they perform well on federal quality measures.

Understanding Hospice Care in Lubbock

Hospice care is a special way to care for people who are very ill. It focuses on comfort instead of trying to cure an illness. The goal is to help patients live their final days with peace and dignity. In Lubbock, many families find comfort in hospice services at home. The team usually includes doctors, nurses, and social workers. They work together to manage pain and other symptoms. Hospice also provides emotional support for the patient and their family. You do not have to go through this journey alone. There are many resources in the Lubbock area to help you. It is helpful to research your options early so you can make an informed choice. Take your time to find a team that feels like the right fit for your loved one. Good communication with your care team is always the best path forward.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a very personal decision for your family. You should feel comfortable asking many questions before you make your final choice. Here are a few things you might want to ask the providers you meet:

  • How quickly can a nurse come to my home if there is an emergency?
  • What kind of support do you offer to family members who are grieving?
  • How do you handle pain management for your patients?
  • How often will a member of your team visit my loved one?
Write down your questions before you call or visit. This helps you keep track of the answers you get. It is okay to ask for clarification if you do not understand something. You deserve to feel confident in the care your loved one receives. Always trust your instincts when you talk with the staff at different agencies.

Preserve Your Family Stories

During this time, capturing memories and stories is a wonderful gift for your future generations. We can help you find ways to keep those precious moments alive forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.