HospiceScout

MAXSERVE HOSPICE

Provider Information

Address
13140 COIT RD STE 405 B
DALLAS, TX 75240
Ownership Type
For-Profit
Medicare Certified Since
February 5, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

MAXSERVE HOSPICE in Dallas

MAXSERVE HOSPICE serves the Dallas area from their office on Coit Road. They provide end-of-life care focused on comfort and dignity for patients and their loved ones. Families in Dallas County often turn to them when they need support during a difficult health journey. The team works to manage pain and help patients stay in their own homes whenever possible. It is a local option for those who want professional care nearby. That said, choosing the right team is always a personal decision. You want a group that listens well and acts fast when symptoms change. This provider brings a local presence to the community. They are ready to help you coordinate care effectively.

About MAXSERVE HOSPICE

MAXSERVE HOSPICE is a for-profit organization. They have been certified by Medicare since February 5, 2020. This certification means they meet federal standards for health and safety. Being in the industry for several years, they have built a track record of service in Dallas. What most people do not realize is that all Medicare-certified hospices must follow the same basic rules for care. However, the culture and staff approach can feel very different from one place to another. You should look at how they handle after-hours calls and how quickly they send a nurse to your home. These small details matter a lot during the night. And remember, you have the right to interview any agency before you sign up. Ask them how they handle emergencies in the middle of the night.

Top-Tier Quality Care

MAXSERVE HOSPICE holds a perfect 5/5 overall rating from Medicare. They also earned 5/5 stars for their quality of care based on the Hospice Care Index. This is a big deal. It shows they excel at meeting the needs of their patients and families.

Understanding Hospice Care in DALLAS

Dallas is a large city with many choices for hospice care. Finding the right fit can feel like a chore, but you have resources to help. Most providers here offer care in private homes, assisted living facilities, or nursing homes. The goal is always the same. They want to make sure the patient stays comfortable and free from pain. Some agencies are large national groups, while others are smaller and locally owned. Both can provide great care. The thing is, you should choose a team that knows the local doctors and hospitals well. That local knowledge helps things run smoothly when you need to order medicine or equipment. Do not be afraid to ask about their experience in your specific neighborhood. A good team will always be happy to explain their reach and how they stay connected to the local medical community.

What to Ask When Choosing a Hospice Provider

Selecting a hospice team is a serious step for your family. You need answers that give you peace of mind. Start by asking how they handle pain management at night. You should also ask how often a nurse will visit the home each week. Here are a few more questions to keep in mind:

  • How quickly can a nurse get to our home if there is a crisis?
  • Does your team have experience with my loved one's specific health condition?
  • How do you support family members who are grieving or feeling burned out?
  • Can we meet the person who will be our main nurse before we start?

These questions help you see if they are a good match for your values. Do not settle for vague answers. You deserve clear, honest information so you can make the best choice for your loved one.

Preserve your family's stories

This time is precious. We can help you record your family's history and favorite memories so they are never lost. It is a beautiful way to honor a loved one's legacy.

Start your story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.