HOLDING HANDS HOSPICE
Provider Information
- Address
- 8111 LBJ FREEWAY SUITE 1000
DALLAS, TX 75251 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 29, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 1 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOLDING HANDS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOLDING HANDS HOSPICE compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
75
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.5%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.8%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months51.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.3%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$31,023 · 92nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment92.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life66.4%
- All care steps completed95.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia46%
- Heart and circulatory disease23%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Holding Hands Hospice
Holding Hands Hospice serves families in Dallas, Texas. They provide hospice care and support services for patients with life-limiting illnesses. This provider has earned Medicare certification since 2015. They also hold accreditation from the Accreditation Commission for Health Care. This accreditation shows that the agency follows high standards for patient safety and care quality. Their team works to meet the needs of each patient in the local Dallas community. They operate as a freestanding hospice provider. Holding Hands Hospice maintains a staff of 22 employees to manage their daily operations. This includes a dedicated group of six registered nurses and two licensed practical nurses. One volunteer also works with the team. They focus on providing care where patients live. Choosing a provider is a big step for any family. Learning about their background helps you make an informed choice for your loved one.
About Holding Hands Hospice
This agency operates as a for-profit provider. They have been certified by Medicare for nearly a decade. The Accreditation Commission for Health Care reviews their work regularly. This organization checks if a hospice meets national standards for medical care. They look at how the agency handles medicine, staff training, and patient safety. A seal of approval from this group means the agency has passed a tough review process. You should ask if a provider has this stamp of approval. It acts as a measure of their commitment to excellence. Holding Hands Hospice has a team of 22 people working together. That includes six registered nurses and two licensed practical nurses who provide direct care. The team also includes one volunteer to help with non-medical support. They aim to provide consistent care for every patient. Understanding these details helps you see how they manage their daily work.
Quality Performance
What Is Hospice Care Like in Dallas?
Hospice care in Dallas focuses on comfort and quality of life. The goal is to manage pain and provide emotional support for the entire family. Most care happens in the patient's home, but some providers offer options for inpatient stays. Teams usually include doctors, nurses, social workers, and aides. Holding Hands Hospice uses a team of six registered nurses and two licensed practical nurses to cover these needs. They also have one volunteer available to provide extra companionship. The staff members work together to build a plan that fits the specific needs of each patient. This plan changes as the patient's condition changes. It is a team effort. You will find that most agencies in the Dallas area offer 24-hour phone support for urgent questions. This ensures that help is always just a phone call away when you need it most.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you choose a hospice agency. Start by asking how the team handles pain management after normal business hours. You should also ask how often a nurse will visit your loved one each week. Ask if the agency provides help for family caregivers. It is also wise to ask about their experience with specific medical conditions. Ask how they handle emergencies during the night or on weekends. Finally, ask for a clear explanation of what services are covered by Medicare. Do not feel rushed during this process. You want to pick a team that makes your family feel comfortable and heard. Take your time to get the information you need. Clear answers help you feel more confident about your final decision.
Preserve Your Family Stories
Your loved one has a lifetime of memories to share. Capture their unique voice and history to keep their story alive for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
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