HOLDING HANDS HOSPICE
Provider Information
- Address
- 8111 LBJ FREEWAY SUITE 1000
DALLAS, TX 75251 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 29, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 1 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOLDING HANDS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOLDING HANDS HOSPICE compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
75
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.5%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.8%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months51.2%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.3%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$31,023 · 92nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment93.0%
- Breathing difficulty screening100%
- Breathing difficulty treatment93.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life66.4%
- All care steps completed95.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia46%
- Heart and circulatory disease23%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Holding Hands Hospice
Holding Hands Hospice serves the Dallas area from its office on LBJ Freeway. This provider offers end of life support to families across Dallas County. They have been certified by Medicare since 2015. The team holds accreditation from the Accreditation Commission for Health Care. This shows they meet high standards for safety and patient service. It is a freestanding hospice provider that works to meet the needs of people in the community who require specialized comfort care.
About Holding Hands Hospice
This hospice operates as a for-profit organization. They have maintained their Medicare certification for many years. The Accreditation Commission for Health Care reviews their processes to ensure they follow best practices. This group looks at how the hospice manages care and protects patient rights. When a provider earns this seal, it means they have passed a rigorous outside review of their daily work. Families should know that this accreditation adds an extra layer of oversight to the care their loved ones receive. The agency employs 22 people to handle these duties. This staff includes 6 registered nurses and 2 licensed practical nurses who provide direct medical support. They also work with 1 volunteer who offers extra help to families. Having a set team helps keep care consistent for those who need it most.
Quality Overview
What Is Hospice Care Like in Dallas?
Hospice care in Dallas focuses on comfort and dignity during a difficult time. Providers here work to manage pain and symptoms while supporting the entire family unit. The team at Holding Hands Hospice consists of 22 total staff members. This includes a mix of 6 registered nurses and 2 licensed practical nurses. These professionals coordinate with doctors to handle medical needs right at home. They also rely on 1 volunteer for non-medical support. Most local agencies offer 24-hour phone access so you can get answers when questions arise in the middle of the night. Care usually happens wherever the patient lives. That could be a private house or a care facility. The goal is always to improve the quality of each day for the patient and their loved ones.
What to Ask When Choosing a Hospice Provider
Choosing the right care team is a big decision for your family. You should ask questions that help you understand how they work. First, ask how quickly a nurse can reach your home if an emergency happens. You should also ask how the team manages pain and other symptoms at night. Ask how often a nurse will visit the patient. It helps to know which staff members will be the primary contacts for your family. Finally, ask what kind of support they provide for family members after the patient passes away. Getting clear answers helps you feel more confident in your choice. Take your time to talk with the staff about your specific needs and concerns.
Preserve Your Family Stories
Your family history is a treasure that deserves to be kept safe for future generations to cherish.
Start PreservingOther Hospice Providers Nearby
Helpful Guides for Families
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Hospice vs Palliative Care: Understanding the Difference
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Starting the End-of-Life Conversation: A Family Guide
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