VNA
Provider Information
- Address
- 1420 W. MOCKINGBIRD LN STE 700
DALLAS, TX 75247 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 1, 1984
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 34 |
| Licensed Practical Nurses (LPN) | 12 |
| Volunteers | 1 |
129
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VNA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VNA compares to hospices nationwide.
14.5 minutes
of nurse care per routine home care day, on average
That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.
247
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.5 min
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.9%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.2%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.4%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,248 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer38%
- Dementia18%
- Heart and circulatory disease18%
- Lung and respiratory disease9%
- Stroke7%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at VNA
VNA serves families across Dallas, Texas, by providing expert hospice care. They focus on comfort and peace for patients facing life-limiting illnesses. Their team visits your home to manage pain and provide emotional support when it matters most. Choosing a hospice partner is a big decision. VNA brings decades of experience to the Dallas community, ensuring that patients stay in the place they love most. Their approach centers on the person, not just the diagnosis. That is a vital distinction. By focusing on dignity and quality of life, they help families cherish their final months together. Whether you need help with symptom control or spiritual guidance, their local team is ready to step in and offer a helping hand. It is comforting to know such dedicated care is available right in your own neighborhood.
About VNA
VNA has served the Dallas area since 1984. As a non-profit organization, their mission centers on community health rather than profits. This matters because every dollar stays focused on patient care. They have been Medicare certified for nearly forty years, proving their long-term commitment to high standards. Families should know that non-profit providers often reinvest their resources into staff training and extra support services. This can lead to a deeper level of care during sensitive times. They operate out of their office on West Mockingbird Lane. Having a local team means they understand the unique resources available in the Dallas area. Their long history shows they have deep roots here. When you pick a provider with such a strong track record, you gain peace of mind knowing your loved one is in experienced hands. It is about trust, and they have earned it over many years.
Quality Performance
Understanding Hospice Care in Dallas
Dallas offers many hospice options, but finding the right fit is key. The thing is, hospice is not just about end-of-life care. It is about living as well as possible for as long as possible. Most hospice services in Texas are delivered in the home. This allows families to stay in a familiar, private space. Some providers also offer inpatient units for times when symptoms are hard to manage at home. Local agencies, like VNA, coordinate everything from medication delivery to equipment rentals. This takes a huge weight off the family's shoulders. You do not have to manage the medical side alone. And that is the whole point of hospice. It is a support system that wraps around the entire family unit. When you choose a local partner, you get quicker response times and a team that knows the local health network well.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more confident in your choice. Start by asking how quickly they can respond to an urgent call in the middle of the night. You deserve to know that help is just a phone call away. Next, ask how their team handles pain management. Every person has different needs, so you want a plan that is flexible and tailored to your loved one. You should also ask about the support they offer to family caregivers. Do they provide volunteers? Can they help with errands or offer a break for you? Finally, ask about their experience with your loved one's specific diagnosis. Some agencies have special expertise in certain conditions. Get clear answers to these questions. It will help you move forward with a sense of clarity and purpose during a difficult time.
Preserve Your Family's Story
Your loved one's life is full of beautiful memories. We offer a simple way to record their unique voice and stories for future generations to cherish.
Start Your StoryOther Hospice Providers Nearby
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ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS - DA
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Helpful Guides for Families
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
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