LIFEPOINTE HOSPICE DALLAS METROPLEX LLC
Provider Information
- Address
- 12810 HILLCREST RD STE B-127
DALLAS, TX 75230 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 18, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LIFEPOINTE HOSPICE DALLAS METROPLEX LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LIFEPOINTE HOSPICE DALLAS METROPLEX LLC compares to hospices nationwide.
7.8 minutes
of nurse care per routine home care day, on average
That is the 8th percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.8 min
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.4%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life83.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits71.2%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,190 · 87th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 32.3% of patients or more. Most hospices score above 90 percent.
- Pain screening95.2%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life32.3%
- All care steps completed85.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia55%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in the Dallas Metroplex
LIFEPOINTE HOSPICE DALLAS METROPLEX LLC serves families throughout the Dallas area. They offer specialized end-of-life care designed to bring comfort and dignity to patients at home or in facilities. The team focuses on managing pain and supporting the emotional needs of those they serve. They understand that this is a difficult time for everyone involved. By providing expert medical care and personal support, they help patients spend their final months with peace of mind. It is a vital service for our local neighbors in Dallas, Texas. Their office is located on Hillcrest Road, making them a central resource for many families in the county. Choosing a provider is a big decision, and they aim to make the process as simple as possible for you.
About LIFEPOINTE HOSPICE DALLAS METROPLEX LLC
This provider has been Medicare certified since November 18, 2011. That is over a decade of service in the community. Being a for-profit hospice means they operate under specific business standards while still meeting federal rules for care. What does this mean for your family? It means they must follow strict guidelines set by Medicare to keep their certification. They have built a track record over the last thirteen years. Families should know that they are part of the larger Dallas medical landscape. You can reach their team directly at (214) 420-4014 to discuss your specific needs. The thing is, every hospice is a bit different. You should always call to ask about their specific staff and how they handle after-hours calls. Getting the right fit for your loved one is the most important part of this journey.
Quality of Care Rating
Understanding Hospice Care in DALLAS
Dallas offers many choices for hospice care. This is a good thing, but it can also feel very overwhelming. Most hospice providers in Texas work with a team approach. This includes doctors, nurses, and social workers who visit you at home. They work together to manage pain and help with daily tasks. But you might wonder how to start. You can talk to your primary doctor about a referral whenever you feel ready. Many families wait until the last minute, but hospice can help for months, not just days. That is a big deal. The goal is always to improve the quality of life for the patient. It is not about giving up. It is about choosing comfort and focus during a hard time. You deserve to have support that respects your choices and your family's values.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a personal choice. You should feel comfortable with the people who will enter your home. Start by asking these questions to get a clear picture of their service. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask what kind of support they provide for family members after a loss. Third, ask how they handle pain management and if they have a doctor who specializes in hospice care. It is also good to ask how they keep you informed about your loved one's health status. Do not be afraid to ask these questions during your first call. A good provider will be happy to answer them clearly. You are the advocate for your loved one, and you deserve to feel confident in the team you choose.
Preserve Your Family's History
Your loved one has a lifetime of memories worth keeping. We provide tools to help you capture stories and advice that will last for generations to come.
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Helpful Guides for Families
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How to Start Hospice Conversations: A Practical Guide
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