HospiceScout

GENTIVA

Provider Information

Address
7557 RAMBLER RD STE 560
DALLAS, TX 75231
Ownership Type
For-Profit
Medicare Certified Since
October 18, 1988

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at Gentiva

Gentiva provides hospice support for families across Dallas, Texas. They operate from their office on Rambler Road to serve patients in the local community. Their team focuses on comfort and dignity during a difficult stage of life. The goal is simple: helping patients stay pain-free while supporting their loved ones at home. This team brings medical care, emotional support, and spiritual guidance directly to where the patient lives. Whether that is a private home or a care facility, they work to make each day as peaceful as possible. Choosing the right provider is a deeply personal decision. Gentiva has built a long presence in the Dallas area to help families face these transitions with confidence. The thing is, having a reliable team nearby makes a huge difference in your day-to-day life.

About Gentiva

Gentiva is a for-profit hospice provider that has been Medicare certified since October 1988. That is over 35 years of experience in the field. Longevity like this matters because it shows they understand the complex rules of Medicare coverage. Families should know that being for-profit does not change the core mission of hospice care. Every Medicare-certified hospice must provide the same basic services, like nursing care, medicine, and grief support. The difference often comes down to the culture of the team and how they communicate with you. Gentiva maintains a physical office in the 75231 area, which keeps them connected to the Dallas county healthcare network. If you have questions about their specific approach, give them a call at (214) 231-3914. They can explain how their staff handles after-hours care and weekend visits. That is a big deal when you need help on a Sunday night.

Quality Performance

Gentiva holds an overall rating of 4.5 out of 5 stars. They also earned a 4.5-star rating for their quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider manages patient needs and follows federal guidelines. A high score means the team is meeting or exceeding the standards set for hospice providers nationwide.

Understanding Hospice Care in Dallas

Dallas is a large, busy city with many healthcare resources for seniors and their families. Access to quality hospice care is vital here because medical systems can feel overwhelming. Most people think hospice is just for the final days of life. But the truth is, you can start care as soon as a doctor confirms a life-limiting illness with a prognosis of six months or less. Early access allows the team to build a real relationship with the patient. It helps them manage symptoms early so the patient stays comfortable for longer. And the support for families is just as important as the medical care. Hospice teams in Dallas help with the heavy lifting of caregiving. They provide supplies, equipment, and extra hands when you are worn thin. That extra support gives you time to focus on being a family member rather than just a nurse.

What to Ask When Choosing a Hospice Provider

Picking a team to walk this path with you is a big step. You should feel comfortable asking tough questions before you sign any paperwork. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is available 24/7, even at 3:00 AM. Second, ask how many patients each nurse usually sees. A smaller caseload often means more time for your loved one. Third, ask how they handle pain management and if they have a doctor who specializes in comfort care. Finally, ask what kind of support they offer for your own emotional health. Do they have volunteers or counselors who check in? You deserve a team that supports the whole family, not just the patient. Write these questions down and take them with you. It helps keep your focus clear when you are feeling stressed.

Preserve Your Family's Story

Your loved one's life is full of wisdom and memories that deserve to be kept safe for future generations. We can help you record these stories today.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.