HEART TO HEART HOSPICE OF DALLAS, LLC
Provider Information
- Address
- 5787 SOUTH HAMPTON ROAD SUITE 430
DALLAS, TX 75232 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 15, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 0 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF DALLAS, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF DALLAS, LLC compares to hospices nationwide.
9.4 minutes
of nurse care per routine home care day, on average
That is the 19th percentile among hospices nationally. The national median is about 12 minutes.
79
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.4 min
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.7%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits59.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.6%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)92nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,071 · 29th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 32.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment99.8%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life32.5%
- All care steps completed98.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia29%
- Heart and circulatory disease14%
- Lung and respiratory disease15%
- Stroke12%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Heart to Heart Hospice of Dallas, LLC
Heart to Heart Hospice of Dallas, LLC serves families throughout the Dallas, Texas area. This freestanding hospice provider offers end of life care for those who need support at home or in a facility. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient safety and high quality care. Finding the right support makes a difference for your loved ones during this time. The team works hard to provide comfort every single day.
About Heart to Heart Hospice of Dallas, LLC
This provider operates as a for-profit organization. They have been certified by Medicare since September of 2014. That is ten years of service in the local community. Accreditation from the Accreditation Commission for Health Care is a meaningful step for any hospice team. It means an outside group checked their work against national rules. They look at how the staff treats patients and manages medications. This process helps ensure that families receive consistent and safe care. When you choose an accredited provider, you know that they follow a strict set of rules to keep their standards high. It is one way to check the quality of a hospice agency before you sign any paperwork. Always ask about their current status and what it means for your family care plan.
Quality of Care
What Is Hospice Care Like in Dallas?
Hospice care in Dallas focuses on comfort and dignity for patients near the end of life. The care team typically includes doctors, nurses, and aides who visit you wherever you live. At this specific location, the team includes seven registered nurses and two licensed practical nurses. These professionals manage pain and help with daily needs. Having this many nurses on staff allows for focused attention on medical symptoms. They work together to keep patients comfortable in their own beds. You do not have to handle these medical tasks alone. The team also coordinates with your own doctor to make sure everyone stays on the same page. That is a relief for many families. Having a clear plan brings peace of mind to everyone involved in the care process.
What to Ask When Choosing a Hospice Provider
Ask these questions to get a clear picture of what a provider offers. First, ask how quickly a nurse can get to your home if an emergency happens at night. You should also ask how they manage pain and other difficult symptoms. It is also wise to ask how many patients each nurse sees in a single day. This helps you understand if they have enough time to give your loved one full attention. Finally, ask what services they provide on weekends and holidays. You need to know that support is there when you need it most. Getting these answers early helps you compare your options with more confidence. Write down the answers so you can look at them later with other family members.
Preserve Your Family Stories
Your family history is a treasure that deserves to be saved for future generations to enjoy.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
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Understanding Medicare Hospice Benefit: A Family Guide
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How to Start Hospice Conversations: A Practical Guide
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Some stories are worth writing down
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