HospiceScout

SILVERSTONE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
4100 HARRY HINES BLVD SUITE 375
DALLAS, TX 75219
Ownership Type
For-Profit
Medicare Certified Since
February 1, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SILVERSTONE HOSPICE
RoleStaff Count
Registered Nurses (RN)6
Physicians0
Volunteers6

17

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SILVERSTONE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SILVERSTONE HOSPICE compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

128

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.1%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life86.1%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits57.9%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.8%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.4%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.5%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,970 · 84th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 45.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.4%
  • Pain assessment97.2%
  • Breathing difficulty screening95.2%
  • Breathing difficulty treatment91.9%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97%
  • Bowel care for patients on opioids96.8%
  • Visits in the last days of life45.6%
  • All care steps completed86.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer10%
  • Dementia46%
  • Heart and circulatory disease14%
  • Lung and respiratory disease8%
  • Stroke8%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care at Silverstone Hospice

Silverstone Hospice provides end-of-life support for patients in Dallas, Texas. They focus on comfort, dignity, and quality of life for those facing a life-limiting illness. Their team serves the Dallas community from their office on Harry Hines Boulevard. It is a big decision to choose a provider during a difficult time. You want a team that truly listens to your loved one’s needs. Silverstone Hospice offers a range of medical and emotional support services designed to help families feel more at ease. They work hard to manage pain and symptoms while providing much-needed guidance. The goal is simple: to make every day count for the patient and their family. Whether you are just starting to look or need care right away, they are there to help you navigate this transition with care and professional expertise.

About Silverstone Hospice

Silverstone Hospice operates as a for-profit provider. They have been certified by Medicare since February 2013. That is over a decade of experience serving the Dallas area. Being Medicare-certified means they meet federal standards for the care they provide to patients. Many families find comfort in knowing a provider has a long history of oversight. It shows they have stayed committed to the rules set by health officials for many years. When you meet with them, ask about how their team coordinates care with your primary doctor. You should also ask about their response times during nights and weekends. That is a big deal when symptoms change unexpectedly. Their office is located in the 75219 zip code. Understanding how they manage their team can help you feel more confident in your choice for your family member’s final months.

Understanding Hospice Care in Dallas

Dallas offers many choices for hospice care, but each agency has a different personality. Some are large national groups, while others are small, local teams. The thing is, they all must follow the same Medicare rules for basic care. But the way they deliver that care changes from one office to the next. Some focus heavily on music therapy or pet visits. Others might have a stronger focus on spiritual support for the family. You should look for a team that fits your family's personal values. Ask your doctor for their recommendation, but do your own research too. Check if they have nurses available 24/7 to answer your urgent calls. It is important to find a group that acts like a partner during this transition. Quality care in Dallas should feel personal, responsive, and kind at every single turn.

What to Ask When Choosing a Hospice Provider

Choosing the right team is about asking the right questions early on. Start with these four points to get a better sense of how they work. First, ask: "How quickly can a nurse get to our home if we have an emergency at night?" You need to know that help is just a phone call away. Second, ask: "How does your team keep my primary doctor informed about my loved one's care?" Communication is key to avoiding confusion. Third, ask: "What kind of support do you offer for family members after a loss?" Grief support is a vital part of the hospice journey. Finally, ask: "Can you explain the specific role of each team member who will visit our house?" Knowing who is coming to your door builds trust. Do not rush this process. Take your time to find the right fit for your family.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories, wisdom, and memories. Preserving these moments can be a source of great comfort for your family for years to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.