GENTIVA
Provider Information
- Address
- 2400 CROCKETT DRIVE SUITE 300
BROWNWOOD, TX 76801 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 25, 2001
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 5 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12.1 minutes
of nurse care per routine home care day, on average
That is the 48th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.1 min
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.8%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.1%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits20.5%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.4%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.9%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,594 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.3% of patients or more. Most hospices score above 90 percent.
- Pain screening97.5%
- Pain assessment98.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life72.3%
- All care steps completed96.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia22%
- Heart and circulatory disease21%
- Lung and respiratory disease20%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About GENTIVA in Brownwood
GENTIVA serves families in Brownwood, Texas. They provide hospice care for those needing end of life support. The office sits on Crockett Drive. This provider holds accreditation from CHAP. That group checks to see if hospice agencies follow strict rules for safety and care. They have served the area since 2001. Their team focuses on keeping patients comfortable in their own homes. Choosing a provider that meets these standards helps families feel secure. It is a local option for your loved ones.
About GENTIVA
GENTIVA operates as a for profit hospice agency. They have been certified by Medicare for over two decades. Being a for profit agency means they manage their own business operations. The CHAP accreditation is a sign of high standards. CHAP sends experts to visit the office. They review clinical records and talk to staff. They check if the agency meets national rules for quality. This process is voluntary but shows that the agency wants to be held to a higher bar. Families should know that this oversight is meant to keep care consistent. Their team includes five registered nurses and a licensed practical nurse. They also work with five volunteers who offer extra support. This mix of staff helps them meet patient needs every day.
Quality Performance
What Is Hospice Care Like in BROWNWOOD?
Hospice care in Brown County focuses on comfort and dignity. The goal is to manage pain and help patients live as well as they can. GENTIVA provides care with a team of twenty staff members. This team includes two physicians who oversee medical plans. You will have five registered nurses and one licensed practical nurse on call. They work together to visit patients where they live. Volunteers also play a role by sitting with patients or helping with tasks. Hospice care in this part of Texas is designed to support the whole family during a difficult time. The team handles equipment and medicine so you do not have to worry about those details. They are there to make daily life easier for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel ready to ask questions before you pick a team. Start by asking how quickly a nurse can get to your home in an emergency. You should also ask how the team will handle pain and other symptoms. Ask if the agency has staff available on nights and weekends. It is also good to ask how they keep family members informed about changes in health. Do they offer extra support like grief counseling after a loss? These questions will help you see if their style matches your family needs. Take your time to get clear answers. You deserve to feel confident in the care your loved one receives each day.
Preserve Family Memories
Find simple ways to record stories and voices of your loved ones to keep them with you.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.