KINDER HEARTS HOSPICE OF AMARILLO
Provider Information
- Address
- 1901 MEDI PARK DR., SUITE 1030
AMARILLO, TX 79106 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 17, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KINDER HEARTS HOSPICE OF AMARILLO reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KINDER HEARTS HOSPICE OF AMARILLO compares to hospices nationwide.
13.2 minutes
of nurse care per routine home care day, on average
That is the 60th percentile among hospices nationally. The national median is about 12 minutes.
31
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.2 min
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits8.3%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.7%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care26.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.7%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,279 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.3% of patients or more. Most hospices score above 90 percent.
- Pain screening97.3%
- Pain assessment100%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life62.3%
- All care steps completed96.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia23%
- Heart and circulatory disease17%
- Lung and respiratory disease17%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Amarillo
Kinder Hearts Hospice of Amarillo offers professional end-of-life care for patients in Amarillo, Texas. Their team works hard to provide comfort and support to patients and their loved ones. They focus on managing pain and symptoms while improving the quality of life. The team is dedicated to serving the Potter County community with kindness and respect. Families can find their office located at 1901 Medi Park Dr., Suite 1030. They are there to help when you need support the most during a difficult time. Choosing the right hospice is a very important decision for your family. This provider works to meet the unique needs of every patient they serve in the area.
About KINDER HEARTS HOSPICE OF AMARILLO
Kinder Hearts Hospice of Amarillo has served the community since May 2013. They are a for-profit hospice provider. This means they operate as a private business while following federal Medicare rules. Medicare certification shows they meet strict national standards for hospice care. Families should know that being Medicare-certified is a key sign of a quality provider. It ensures that the hospice meets specific health and safety rules. Their office in Potter County provides local access to care for your loved ones. Being a for-profit provider does not change their focus on patient comfort. Their long history of service shows they have been a part of the Amarillo medical community for many years. You can reach their team at (806) 576-0075 to ask questions about their services. They are ready to discuss how they can help your family during this journey.
Quality Rating
Understanding Hospice Care in AMARILLO
Hospice care is a special type of care for people with serious illnesses. It focuses on comfort rather than a cure. In Amarillo, many families choose hospice to help their loved ones stay at home. Care teams usually include doctors, nurses, and social workers. They also have aides and volunteers who can help with daily tasks. The goal is to manage pain and help the patient feel peaceful. Families also get support to help them cope with their emotions. Hospice care is not just for the final days. You can start hospice care as soon as a doctor says it is time. Starting early can help the patient feel better for a longer period. It is a team effort to make sure the patient is comfortable and safe. You have options in the Amarillo area to get the support you need.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big step for your family. It is helpful to ask questions before you make a choice. Here are some things you should ask each provider you talk to:
- How quickly can a nurse come to my home if there is an emergency?
- What kind of support do you offer to family members who are grieving?
- How do you manage pain and other symptoms for your patients?
- Will I be able to keep my own doctor while on hospice care?
Take your time to talk with the hospice staff. Listen to how they answer your questions. You want to feel comfortable and heard. A good hospice team will be happy to explain their process. They should put your needs and the needs of your loved one first. Trust your gut feeling when you talk to them.
Preserving Your Family Stories
Your family history is a precious gift. Capture your loved one's favorite memories and stories to share with future generations during this meaningful time.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
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Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.