KINDER HEARTS HOSPICE OF AMARILLO
Provider Information
- Address
- 1901 MEDI PARK DR., SUITE 1030
AMARILLO, TX 79106 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 17, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KINDER HEARTS HOSPICE OF AMARILLO reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KINDER HEARTS HOSPICE OF AMARILLO compares to hospices nationwide.
13.2 minutes
of nurse care per routine home care day, on average
That is the 60th percentile among hospices nationally. The national median is about 12 minutes.
31
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.2 min
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits8.3%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.7%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care26.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.7%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,279 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.3% of patients or more. Most hospices score above 90 percent.
- Pain screening97.3%
- Pain assessment100%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life62.3%
- All care steps completed96.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia23%
- Heart and circulatory disease17%
- Lung and respiratory disease17%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Kinder Hearts Hospice of Amarillo
Kinder Hearts Hospice of Amarillo provides end-of-life care for residents in the Potter County area. This freestanding hospice team serves families from their office on Medi Park Drive. They earned their Medicare certification in 2013. The agency holds accreditation from the ACHC. This means they meet high standards for safety and care quality. Their small team works to help patients find comfort at home. You can reach their office at (806) 576-0075 to learn more about their services. They aim to support your loved ones with clear goals. Choosing the right care is a big step for any family. That is why they keep a focus on their quality ratings. They work hard to meet the needs of each patient they serve in the Texas region.
About Kinder Hearts Hospice of Amarillo
This agency operates as a for-profit provider in Amarillo. They have been certified by Medicare for over a decade. The ACHC accreditation is a mark of quality. This group checks hospice agencies to ensure they follow strict rules for patient care. They look at how a provider manages medications and how well they communicate with families. If an agency meets these marks, they get the accreditation seal. It shows they value high performance. The team includes 8 employees who handle the daily tasks of care. This includes 4 registered nurses who visit homes. They also have 1 volunteer on the team. You should know that for-profit status does not change the basic care rules. Every certified hospice must follow the same federal guidelines for comfort and symptom relief. It is good to ask how their specific team size impacts your care schedule.
Quality Performance
What Is Hospice Care Like in Amarillo?
Hospice care in Texas focuses on comfort rather than a cure. The team comes to the home or a facility to help manage pain. They also support emotional needs. In this area, care teams usually consist of nurses, aides, and social workers. Kinder Hearts Hospice of Amarillo employs 4 registered nurses to lead this work. They also rely on 1 volunteer to offer extra time and presence. The team works with the patient to build a plan. This plan might change as needs change. They want to make sure the patient stays as comfortable as possible. The goal is to keep the patient in their own environment. Most care happens where the patient lives. It is a team effort. They coordinate with your doctors to ensure everything stays on track. You can ask them how they manage care visits during the week or on weekends.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a team. Start by asking how quickly a nurse can arrive if a sudden problem occurs. Ask about the experience of the staff. You should also ask how they handle pain medicine delivery. It helps to know how they involve the family in daily decisions. Ask if they offer support for family members after the patient passes. These answers show you how the agency functions. Do not be afraid to be direct. You want a team that shares your values. Check if they have experience with the specific condition your loved one faces. Ask about the process for starting care. A good provider will answer these questions with patience. They should make you feel heard. Take your time to get the information you need for your peace of mind.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We offer a private way to record their words and lessons so they live on for generations to come.
Start Your StoryOther Hospice Providers Nearby
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.