BSA HOSPICE OF THE SOUTHWEST
Provider Information
- Address
- 5211 SW 9TH AVENUE
AMARILLO, TX 79106 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 8, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 29 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 2 |
| Volunteers | 56 |
138
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BSA HOSPICE OF THE SOUTHWEST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BSA HOSPICE OF THE SOUTHWEST compares to hospices nationwide.
22.7 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
175
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day22.7 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.2%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.7%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,371 · 20th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 83.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life83.3%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia22%
- Heart and circulatory disease25%
- Lung and respiratory disease10%
- Stroke4%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Amarillo
BSA Hospice of the Southwest provides comfort-focused care to families in Amarillo, Texas. Their team supports patients facing life-limiting illnesses with dignity and respect. They focus on pain management and emotional support for the entire family. Located at 5211 SW 9th Avenue, they serve the Potter County area with dedication. Choosing a hospice provider is a deeply personal decision for your loved ones. This team works to ensure patients feel comfortable and supported in their own homes or care facilities. Their goal is to improve quality of life during a difficult time. Families can rely on their local presence and commitment to high standards of care. They focus on the physical, emotional, and spiritual needs of every patient they serve. You can trust this team to walk with you through every step of this journey.
About BSA Hospice of the Southwest
BSA Hospice of the Southwest is a for-profit hospice provider. They have been certified by Medicare since July 8, 2005. This long history shows their experience in the hospice field. Being Medicare-certified means they meet strict federal standards for safety and quality. Families should know that this provider is held to high levels of accountability. Their team follows specific rules to ensure patients get the right care. You can feel confident knowing they have served the community for many years. Their for-profit status means they are focused on efficient and high-quality service delivery. They prioritize the comfort of your loved one above all else. Understanding these details can help you feel more at ease during your search. You deserve a provider that is both experienced and dedicated to excellence. This team strives to maintain those standards every single day for the families they support.
Quality Performance
Understanding Hospice Care in Amarillo
Hospice care in Amarillo is designed to offer peace and comfort. It is not about giving up hope. It is about choosing to live each day with the best possible quality. Hospice teams include doctors, nurses, and social workers. They all work together to manage pain and symptoms. They also offer support to family members who are grieving. Many people in the Texas Panhandle choose hospice to stay in their own homes. This allows patients to be surrounded by familiar things and loved ones. You might find that hospice care changes how you view end-of-life support. It creates a space for meaningful moments and peaceful goodbyes. The staff is trained to listen to your needs and adjust care plans as things change. You do not have to walk this path alone. Local providers like this one are here to help your family find comfort and strength.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel like a big task. It helps to have a list of questions ready. You should feel comfortable asking these things during your first meeting. Here are a few important questions to consider:
- How quickly can your team respond if my loved one has an urgent need?
- What kind of support do you provide to family members during this time?
- How do you handle pain and symptom management for your patients?
- Are your staff members available to visit on weekends or holidays if needed?
Take your time when you talk with them. Listen to how they answer your questions. You want to feel a sense of trust and kindness. A good provider will be happy to explain their process. They should make you feel heard and respected. Your peace of mind is very important throughout this process. Never hesitate to ask for more information until you feel ready to decide.
Preserve Your Family Stories
Your loved one's life is full of beautiful memories and stories. Creating a lasting record can bring comfort to your whole family during this time.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
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