BSA HOSPICE OF THE SOUTHWEST
Provider Information
- Address
- 5211 SW 9TH AVENUE
AMARILLO, TX 79106 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 8, 2005
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 29 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 2 |
| Volunteers | 56 |
138
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BSA HOSPICE OF THE SOUTHWEST reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BSA HOSPICE OF THE SOUTHWEST compares to hospices nationwide.
22.7 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
175
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day22.7 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.2%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.7%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,371 · 20th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 83.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life83.3%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia22%
- Heart and circulatory disease25%
- Lung and respiratory disease10%
- Stroke4%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
BSA HOSPICE OF THE SOUTHWEST
BSA HOSPICE OF THE SOUTHWEST serves the Amarillo, Texas community from its office on SW 9th Avenue. This provider has been certified by Medicare since 2005. They offer hospice services to patients living in Potter County and the surrounding area. Choosing the right care team is a major decision for your family. This hospice is a freestanding organization dedicated to end of life support. They focus on meeting the physical and emotional needs of every person under their care. Their long history in the region shows a clear commitment to serving local families. You can rely on their established presence when you need support most. They work hard to provide comfort and dignity in the home setting. Finding the right fit takes time, but knowing the facts helps you make a choice that aligns with your family's values and specific goals for care.
About BSA HOSPICE OF THE SOUTHWEST
This provider operates as a for profit hospice agency in Texas. Medicare certification means they must follow strict federal rules for health and safety. These rules ensure that all patients receive a standard level of care. BSA HOSPICE OF THE SOUTHWEST has served this community for nearly two decades. That longevity often reflects a stable team that understands the local medical system well. Being a freestanding hospice means they focus their resources specifically on end of life care rather than hospital operations. Families should know that Medicare reviews these agencies regularly to check for quality. Their team includes 29 registered nurses and 6 licensed practical nurses who manage daily care needs. They also have 2 physicians on staff to oversee medical treatment plans. A group of 56 volunteers provides extra support for patients and their families. This mix of staff and volunteers creates a broad support system for everyone involved in the care process.
Quality Performance
What Is Hospice Care Like in AMARILLO?
Hospice care in Amarillo brings medical support directly to where you live. The goal is to manage pain and symptoms so patients can stay at home. This provider uses a team of 138 employees to handle various tasks. You will work with nurses, doctors, and volunteers who visit your home. Many people prefer this because it keeps them in a familiar, comfortable space. The medical team handles the heavy lifting of symptom management. Meanwhile, volunteers often provide companionship or help with small errands. It is a team effort designed to support the whole family unit. You are not just getting medical help. You are gaining a group of people who know how to manage end of life needs with skill and care. This allows family members to focus on spending quality time together instead of worrying about the logistics of medical care at home.
What to Ask When Choosing a Hospice Provider
You should feel confident in the team you choose. Start by asking how quickly a nurse can get to your home in an emergency. This is a common concern for many families. Ask how they handle pain management during the night or on weekends. You also want to know how the team will communicate with your primary doctor. Ask about the specific role their volunteers play in daily visits. It is also helpful to ask how they support family caregivers who might be tired. Do they offer respite care if you need a short break? Another good question is how they handle spiritual or emotional support for the patient. Finally, ask if they have experience with the specific condition your loved one faces. Getting clear answers helps you feel more prepared. Take your time to write down these questions before you make any final decisions about your care provider.
Preserve Your Family Stories
Every life has a unique story worth saving for the future. We can help you collect these memories to share with your family for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
ENHABIT HOSPICE
HIGH PLAINS SENIOR CARE HOSPICE
GENTIVA
KINDER HEARTS HOSPICE OF AMARILLO
COVENANT HEALTH AT HOME WITH COMPASSUS, HOSPICE OF LUBBOCK
UNIVERSAL HEALTH SERVICES
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.