HIGH PLAINS SENIOR CARE HOSPICE
Provider Information
- Address
- 1600 S COULTER ST BLDG F
AMARILLO, TX 79106 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 22, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 8 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HIGH PLAINS SENIOR CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HIGH PLAINS SENIOR CARE HOSPICE compares to hospices nationwide.
14.9 minutes
of nurse care per routine home care day, on average
That is the 75th percentile among hospices nationally. The national median is about 12 minutes.
62
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.9 min
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits21%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care24.4%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.7%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,481 · 41st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.9% of patients or more. Most hospices score above 90 percent.
- Pain screening96.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids96.9%
- Visits in the last days of life68.9%
- All care steps completed95.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia22%
- Heart and circulatory disease20%
- Lung and respiratory disease11%
- Stroke5%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Amarillo
High Plains Senior Care Hospice serves families in Amarillo, Texas. They provide end-of-life care focused on comfort and dignity. Their team works hard to support patients and their loved ones. They offer care in the familiar surroundings of a patient's home. This team is dedicated to helping families navigate difficult times with grace. Their office is located at 1600 S Coulter St in Amarillo. They aim to provide high-quality care to all residents in the Potter County area. Families can rely on their local presence for timely support and care coordination. Choosing the right hospice is a vital step in the care journey. High Plains Senior Care Hospice is ready to help you and your family today.
About High Plains Senior Care Hospice
High Plains Senior Care Hospice is a for-profit provider. They have been Medicare certified since June 22, 2017. This certification means they meet federal rules for quality and safety. Families should know that Medicare covers hospice care for those who qualify. This provider has served the Amarillo community for several years. They focus on managing pain and symptoms for their patients. Their team includes nurses, aides, and other staff members. These workers are trained to meet the physical and emotional needs of those they serve. It is important to feel comfortable with the team you choose. You can reach their office at (806) 350-7100 to learn more about their specific services. They are happy to answer your questions and provide more information. Making an informed choice helps ensure your loved one gets the best possible support.
Quality Rating Note
Understanding Hospice Care in Amarillo
Hospice care is a special way to support people with serious illnesses. It focuses on comfort rather than a cure. The goal is to improve the quality of life for the patient. In Amarillo, many families use hospice to help their loved ones stay at home. Care teams often visit patients where they live. This might be a private house or a nursing facility. Hospice teams include doctors, nurses, and spiritual counselors. They work together to manage pain and provide emotional support. Families are also part of this team. They receive guidance on how to care for their loved one. Hospice offers comfort during a very hard time. It is a service that puts the patient's wishes first. You can ask your doctor for a referral if you think hospice is right for your family member.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for any family. You want to pick a team that feels right for you. Here are some questions to help you decide:
- How quickly can a nurse get to our home in an emergency?
- What services do your volunteers offer to support our family?
- How do you help manage pain and other symptoms at home?
- Can you tell us about your experience with my loved one's specific illness?
Write down these questions before you call a provider. Take notes during your talk with them. It is okay to ask for more details if you do not understand an answer. You deserve to feel confident in the team you choose. Trust your feelings and look for a provider that listens to your needs. Your peace of mind is very important during this time.
Preserve Your Family Stories
Your family history is a beautiful gift. We can help you capture precious memories and stories during this meaningful time. Start preserving your legacy today.
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