HospiceScout

AMOREM

Non-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
902 KIRKWOOD STREET, NW
LENOIR, NC 28645
Ownership Type
Non-Profit
Medicare Certified Since
September 24, 1985

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMOREM
RoleStaff Count
Registered Nurses (RN)16
Physicians1
Volunteers229

57

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMOREM reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2006.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMOREM compares to hospices nationwide.

12.2 minutes

of nurse care per routine home care day, on average

That is the 50th percentile among hospices nationally. The national median is about 12 minutes.

257

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.2 min

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.8%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits71.3%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months47.2%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.4%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.4%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)95th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,880 · 39th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.8%
  • Pain assessment95.6%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids97.8%
  • Visits in the last days of life74.2%
  • All care steps completed96.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia23%
  • Heart and circulatory disease15%
  • Lung and respiratory disease12%
  • Stroke7%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care at AMOREM

AMOREM provides dedicated hospice services for families in Lenoir, North Carolina. Located at 902 Kirkwood Street, NW, this provider focuses on comfort and dignity for patients. They serve the Caldwell County area with a commitment to high-quality end-of-life care. Their professional team works hard to support patients and their loved ones during difficult times. Choosing a local hospice means getting care from people who truly understand the needs of your community.

About AMOREM

AMOREM operates as a non-profit organization. This structure often means the focus stays entirely on patient well-being. They have been Medicare certified since September 24, 1985. This long history shows a deep commitment to serving the Lenoir community. Families should know that Medicare certification means they meet strict federal standards. These standards cover the quality of care and how the staff manages patient needs. AMOREM has built a reputation for consistency over many years. When you talk to them, you can ask about how their non-profit status benefits your family. Their longevity in the region provides peace of mind for those looking for stable, reliable support. You are choosing a provider with decades of experience in the hospice field.

High Quality Ratings

AMOREM holds an overall rating of 5 out of 5 stars from Medicare. This includes a perfect 5-star rating for their quality of care. They also earned 4 out of 5 stars for patient satisfaction based on family surveys.

Understanding Hospice Care in Lenoir

Hospice care is about living as fully as possible. It focuses on comfort rather than a cure for an illness. In Lenoir, hospice teams bring care directly to where the patient lives. This could be a private home, a nursing facility, or an assisted living center. The goal is to manage pain and symptoms effectively. Teams usually include doctors, nurses, social workers, and volunteers. They work together to address the physical, emotional, and spiritual needs of the patient. Family support is also a major part of the service. You do not have to walk this path alone. Local providers help coordinate care so you can focus on being with your loved one. It is a team approach designed to bring peace to the entire family circle.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice is an important decision for your family. You should feel comfortable with the people who will provide care. Consider asking these questions during your first meeting:

  • How quickly can a nurse arrive if there is a sudden problem?
  • What specific services do your volunteers offer to families?
  • How do you handle pain management and symptom control at home?
  • What support do you provide to family members after a loss?

Take your time to get clear answers. Write down your concerns before you meet with the staff. A good hospice provider will be happy to explain their process. They should listen to your worries with patience and care. Trust your instincts when you talk with their team members.

Preserve Your Family Stories

This time is precious for your family. Start capturing your loved one's life stories and favorite memories today to keep them for years to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.