HospiceScout

CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES

Non-ProfitJoint Commission (JCAHO) AccreditedHospital

Provider Information

Address
21 BELVEDERE ROAD
ASHEVILLE, NC 28803
Ownership Type
Non-Profit
Medicare Certified Since
March 15, 1985

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES
RoleStaff Count
Registered Nurses (RN)31
Licensed Practical Nurses (LPN)3
Physicians3
Volunteers13

83

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2005.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CAREPARTNERS HOSPICE & PALLIATIVE CARE SERVICES compares to hospices nationwide.

11.8 minutes

of nurse care per routine home care day, on average

That is the 45th percentile among hospices nationally. The national median is about 12 minutes.

68

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.8 min

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.4%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.5%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits56%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.5%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months28.2%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.4%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)99th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$7,673 · 4th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.9%
  • Pain assessment99.5%
  • Breathing difficulty screening99.4%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed99.7%
  • Beliefs and values discussed99%
  • Bowel care for patients on opioids99.2%
  • Visits in the last days of life65.1%
  • All care steps completed98.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia13%
  • Heart and circulatory disease16%
  • Lung and respiratory disease10%
  • Stroke10%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Asheville

CarePartners Hospice & Palliative Care Services provides essential end-of-life support to residents in Asheville, North Carolina. Located at 21 Belvedere Road, this provider focuses on comfort and dignity for patients facing serious illness. They serve the Buncombe County area with a team dedicated to helping families during a difficult time. Their mission is to ensure that every patient gets the best care possible near their own home.

Choosing the right hospice is a big decision for any family. That is why having a local team you can trust makes such a difference. They offer a range of services designed to manage pain and provide emotional support. Whether you need help at home or in a facility, they are ready to step in. It is about making sure your loved one feels heard and cared for every single day.

About CarePartners Hospice & Palliative Care Services

CarePartners operates as a non-profit organization. This is a key detail because it means their focus stays on patient needs rather than profit margins. They have been Medicare certified since March 15, 1985. That is nearly four decades of experience serving the local community. Having such a long history shows they understand the unique rhythms of hospice care in western North Carolina.

When you look for a provider, you want someone with a proven track record. Being certified for so long means they have met strict federal standards for many years. You can reach their office directly at (828) 255-0231 to discuss what your family needs. The thing is, hospice is not just about medical care. It is about building a bridge of support for the whole family. They have the systems in place to handle the complex medical and emotional needs that come with advanced illness.

Understanding Hospice Care in Asheville

Hospice care in Asheville follows a team-based approach. Doctors, nurses, social workers, and volunteers work together to support the patient. The goal is simple: to keep the patient as comfortable as possible while focusing on quality of life. In a city like Asheville, you have access to providers who understand the local landscape. This makes coordinating care much easier for everyone involved.

Most people do not realize that hospice can happen anywhere. It can take place in your own home, a nursing facility, or a dedicated hospice house. The team comes to you. So, you do not have to worry about moving your loved one to a hospital unless it is absolutely necessary. It is all about meeting the patient where they are, both physically and emotionally. This approach helps keep family routines as normal as possible during a very challenging season of life.

What to Ask When Choosing a Hospice Provider

Asking the right questions can help you feel more confident in your choice. Start by asking how quickly a nurse can get to your home if an emergency happens. You should also ask about the specific support available for family caregivers. It is okay to ask how they handle pain and symptom management after hours. These are the details that truly matter when you are in the thick of it.

Another great question is how the team communicates with your regular doctor. You want to know that everyone is on the same page. Finally, ask what kind of support they offer for grief and loss after a patient passes away. This is often called bereavement care. Finding a team that offers this shows they care about your family long after the hospice journey ends. Do not be afraid to ask these hard questions early on.

Preserve Your Family's Story

Every life is a collection of precious moments and wisdom. We offer tools to help you capture these stories and preserve them for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.