MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE
Provider Information
- Address
- 105 N CRUTCHFIELD STREET, UNIT 2
DOBSON, NC 27017 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 5, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 33 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 3 |
| Volunteers | 9 |
79
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2007.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MOUNTAIN VALLEY HOSPICE & PALLIATIVE CARE compares to hospices nationwide.
12.8 minutes
of nurse care per routine home care day, on average
That is the 56th percentile among hospices nationally. The national median is about 12 minutes.
309
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.8 min
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.2%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.7%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.6%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care14%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.5%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.4%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,949 · 33rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment98.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids98.2%
- Visits in the last days of life62.2%
- All care steps completed98%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia17%
- Heart and circulatory disease13%
- Lung and respiratory disease16%
- Stroke16%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Dobson
Mountain Valley Hospice & Palliative Care serves families throughout Dobson, North Carolina. They provide expert end-of-life support and comfort-focused care for those facing a serious illness. Their team focuses on managing pain and helping patients live each day with dignity. Whether at home or in a dedicated facility, they strive to keep patients comfortable and surrounded by their loved ones. It is about making the most of every moment. They understand that this journey is deeply personal for every person they meet.
About Mountain Valley Hospice & Palliative Care
This organization operates as a non-profit provider. They have been Medicare certified since January 1990. That is over three decades of service to the Surry County community. Being non-profit means their focus stays on patient needs rather than company profits. Families should feel good knowing this team has deep roots in the region. They have stayed consistent for a long time. Longevity matters when you need a partner you can trust during hard times. The team at their Crutchfield Street office works hard to ensure every family feels heard and supported throughout the entire process.
Quality Performance
Understanding Hospice Care in Dobson
Finding the right care in a small town like Dobson can change everything. Hospice is not just about the final days. It is a specialized form of care designed to improve quality of life today. Most people think hospice is only for the last week of life. The truth is that families often benefit most when they start care sooner. It allows the team to build a real relationship with the patient. You get access to nurses, social workers, and counselors who know your specific situation. That makes a world of difference. When you live in Surry County, you deserve local support that understands your community and your values.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a big decision for any family. You should feel empowered to ask tough questions until you feel calm. Start by asking how quickly a nurse can get to your home if an emergency happens. Ask about their plan for pain management and how they involve family caregivers in the daily routine. You might also want to know how they help with emotional and spiritual support. Does the team have volunteers who can sit with your loved one? Do they offer respite care to give family members a break? Get clear answers. Your peace of mind depends on it. Take your time with these talks.
Preserve Your Family's History
Every life is a story worth keeping. We provide simple tools to help you record memories and share the legacy of your loved ones for future generations to cherish.
Start Preserving StoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.