GRANITE VNA, INC.
Provider Information
- Address
- 30 PILLSBURY STREET
CONCORD, NH 03301 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 24, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 28 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 1 |
| Volunteers | 112 |
70
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GRANITE VNA, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GRANITE VNA, INC. compares to hospices nationwide.
11.8 minutes
of nurse care per routine home care day, on average
That is the 45th percentile among hospices nationally. The national median is about 12 minutes.
140
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.8 min
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.8%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.5%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.8%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,185 · 11th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.1%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia18%
- Heart and circulatory disease14%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Concord
Granite VNA, Inc. provides hospice services for families living in Concord, New Hampshire. They focus on comfort, dignity, and support for patients facing a life-limiting illness. Choosing the right provider is a major decision for your family. That is why they offer a team-based approach to manage pain and emotional needs. Their offices are located at 30 Pillsbury Street in Merrimack County. They help patients stay in their own homes whenever possible. This care is about making every single day count. It is a big comfort to have experts nearby when you need them most. The team works hard to make sure your loved one feels safe and respected. If you live in or near Concord, this provider is a choice worth looking into for your hospice care needs.
About Granite VNA, Inc.
This provider has been Medicare certified since January 24, 1989. That is over three decades of serving the local community. Granite VNA, Inc. operates as a for-profit organization. Some families wonder if the ownership type changes the quality of care. The truth is that quality depends on the specific team and their dedication to patients. They have earned a perfect 5 out of 5 stars for their overall quality rating from CMS. That is a big deal in the world of hospice care. They also received a 5 out of 5 for their quality of care based on the Hospice Care Index. You can feel good knowing they meet high standards set by federal experts. What matters most is how they treat your family during a difficult time. They have proven they can provide excellent support year after year.
Quality You Can Trust
Understanding Hospice Care in Concord
Hospice is not about giving up hope. It is about shifting focus to the quality of life. In Concord, families have access to several resources to help manage the end-of-life journey. Hospice care brings a team of nurses, social workers, and volunteers to your door. They help with physical pain, but they also provide emotional support for the whole family. And that is vital. Dealing with serious illness is heavy work for anyone to handle alone. You do not have to do it by yourself. Medicare pays for most hospice services, which helps remove a huge weight from your shoulders. The team creates a care plan that fits the unique needs of your loved one. They prioritize what matters to the patient. That could be music, time with pets, or just quiet moments with family members.
What to Ask When Choosing a Hospice Provider
Choosing a partner for hospice care takes time. You should feel comfortable asking tough questions. First, ask how quickly they can respond to an urgent call at night or on a weekend. You need to know help is there when things get hard. Second, ask how they handle pain management and symptoms. They should have a clear, simple plan. Third, ask how they support the family after the patient passes. Grief support is a huge part of the process. Finally, ask if they have experience with your loved one's specific health condition. It is okay to be picky. You want a team that feels like a good fit for your family's values and needs. Trust your gut feeling when you talk to them. If they listen well, that is a great sign they will care well too.
Preserve Your Family's Story
The stories and memories your loved one shares are precious treasures. We can help you capture these moments now so they last for generations to come.
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