HospiceScout

BETH ISRAEL LAHEY HEALTH AT HOME

Non-ProfitHome Health Agency

Provider Information

Address
4 ALUMNI DRIVE
EXETER, NH 03833
Ownership Type
Non-Profit
Medicare Certified Since
June 29, 1993

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BETH ISRAEL LAHEY HEALTH AT HOME
RoleStaff Count
Registered Nurses (RN)10
Licensed Practical Nurses (LPN)1
Physicians1

35

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BETH ISRAEL LAHEY HEALTH AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BETH ISRAEL LAHEY HEALTH AT HOME compares to hospices nationwide.

16.8 minutes

of nurse care per routine home care day, on average

That is the 86th percentile among hospices nationally. The national median is about 12 minutes.

70

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.8 min

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42.1%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.5%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.3%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.5%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.1%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)91st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,746 · 27th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68.3%
  • All care steps completed99.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer33%
  • Dementia11%
  • Heart and circulatory disease18%
  • Lung and respiratory disease11%
  • Stroke10%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Beth Israel Lahey Health at Home

Beth Israel Lahey Health at Home provides hospice services to families in Exeter, New Hampshire. They have served the local community since 1993. This organization operates as a non-profit entity. They work to support patients and their loved ones during difficult times. Their office is at 4 Alumni Drive in Rockingham County. They offer professional care options tailored to your specific needs. That is their primary goal. Medicare recognizes them as a certified provider for those who qualify for hospice benefits. Many families in the area choose them for end of life support. Their team is ready to help you learn about your care choices today.

About BETH ISRAEL LAHEY HEALTH AT HOME

This agency is a non-profit organization. Non-profit status often means the group focuses on community health outcomes rather than profit margins. They have maintained Medicare certification for over three decades. That long history shows they have deep experience with federal quality standards. You should know that they employ 35 people to manage patient needs. This staff includes ten registered nurses and one licensed practical nurse. They also have a physician on their roster to oversee medical care. Having a doctor on the team helps ensure that medical decisions remain sound. Quality of care marks for this agency are among the highest possible. They performed well on clinical metrics tracked by federal oversight agencies. Families can feel good about those results. It shows the team knows how to handle complex medical situations with skill.

Quality Overview

This provider holds strong marks for their quality of care. Their clinical results are excellent. While their patient satisfaction scores are average, their high clinical performance shows they are very good at managing the medical aspects of hospice care.

What Is Hospice Care Like in EXETER?

Hospice care in Exeter focuses on comfort and dignity for patients near the end of life. Local teams provide care in your own home. This keeps you in a familiar space with your family nearby. You will get a team of experts to help manage pain and other symptoms. The staff at this agency includes registered nurses and a physician. They work together to create a plan that fits your goals. Hospice is about more than just medicine. It is about supporting the whole person. They help with emotional needs and daily tasks. You can expect regular visits from the nursing staff. They monitor your condition and adjust the care plan as things change. This model allows patients to spend their time in peace. It brings help directly to your doorstep when you need it most.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team is a big decision. You should ask questions to find the best fit. Start by asking how quickly they can respond to an urgent call at night. Ask about the specific team members who will visit your house. Will you see the same nurse every time? This helps build a strong bond. You should also ask how they handle pain management changes on weekends. It is good to know if they provide extra support for the family during grief. Ask what happens if you need more help than the current plan offers. These answers will help you feel more confident in your choice. Talk to them openly about your fears and goals. A good team will take the time to listen to your concerns.

Preserve Your Family Stories

Capture the life lessons and memories of your loved ones in a way that lasts for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.