HospiceScout

BETH ISRAEL LAHEY HEALTH AT HOME

Non-ProfitHome Health Agency

Provider Information

Address
4 ALUMNI DRIVE
EXETER, NH 03833
Ownership Type
Non-Profit
Medicare Certified Since
June 29, 1993

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BETH ISRAEL LAHEY HEALTH AT HOME
RoleStaff Count
Registered Nurses (RN)10
Licensed Practical Nurses (LPN)1
Physicians1

35

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BETH ISRAEL LAHEY HEALTH AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BETH ISRAEL LAHEY HEALTH AT HOME compares to hospices nationwide.

16.8 minutes

of nurse care per routine home care day, on average

That is the 86th percentile among hospices nationally. The national median is about 12 minutes.

70

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.8 min

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42.1%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.5%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.3%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.5%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.1%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)91st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,746 · 27th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.4%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life68.3%
  • All care steps completed99.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer33%
  • Dementia11%
  • Heart and circulatory disease18%
  • Lung and respiratory disease11%
  • Stroke10%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Hospice Care in Exeter

Beth Israel Lahey Health at Home offers hospice care for families in Exeter, New Hampshire. Located at 4 Alumni Drive, this provider focuses on comfort and support for those facing serious illness. Their team works to meet physical, emotional, and spiritual needs during a difficult time. Choosing hospice care is a big decision for any family. This provider aims to bring peace and dignity to every patient they serve. They are a dedicated resource for the Rockingham County community. Their goal is to ensure that patients feel safe and comfortable in their own homes. Families can trust that the staff is focused on the well-being of their loved ones. They provide professional care that helps manage symptoms and improves the quality of life. Whether you are just beginning to explore options or need immediate support, they are ready to help you navigate this journey with kindness and care.

About Beth Israel Lahey Health at Home

Beth Israel Lahey Health at Home is a non-profit hospice provider. Being non-profit means they focus on patient care over profits. They have served the community for many years, as they were Medicare certified on June 29, 1993. This long history shows their commitment to the people of New Hampshire. Families should know that this provider meets strict federal standards for safety and quality. Their status as a non-profit organization often reflects a deep dedication to mission-driven work. When you choose a provider with such a long history, you are choosing a team with deep experience. They understand the local community and the needs of the families living in Exeter. You can feel confident knowing they have met Medicare requirements for over thirty years. Their team is prepared to offer the stability and care that your family deserves during this time.

Understanding Hospice Care in Exeter

Hospice care is a special type of care for people with serious illnesses. In Exeter and the surrounding Rockingham County area, hospice providers work to keep patients comfortable. The main goal is not to cure an illness but to manage symptoms. This allows patients to spend their time in peace and comfort. Hospice teams include doctors, nurses, social workers, and volunteers. They work together to support the patient and their family. You can receive this care in your own home, a nursing facility, or a hospice house. It is about focusing on what matters most to you and your loved ones. Hospice provides comfort, support, and guidance when you need it the most. Many families find that hospice care brings them closer together. It removes the stress of medical tasks so you can focus on being a family again.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is an important step. You want to find the right fit for your family. Here are some questions to help you get started:

  • How quickly can your team come to our home if we have an emergency?
  • How do you help manage pain and other difficult symptoms for the patient?
  • What kind of emotional support do you offer to family members during this time?
  • How often will a nurse or other staff member visit us at home?

Asking these questions will help you feel more prepared. Do not be afraid to ask for more details if you do not understand an answer. A good provider will be happy to explain their process. They should listen to your concerns with patience and care. You deserve to feel comfortable and supported by the people you choose to help your loved one. Take your time to find the right match for your family needs.

Preserve Your Family Story

Your loved one has a lifetime of stories and memories. Now is a great time to record their history and preserve their wisdom for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.