HospiceScout

HOME HEALTH & HOSPICE CARE

Non-ProfitHome Health Agency

Provider Information

Address
7 EXECUTIVE PARK DRIVE
MERRIMACK, NH 03054
Ownership Type
Non-Profit
Medicare Certified Since
March 26, 1990

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOME HEALTH & HOSPICE CARE
RoleStaff Count
Registered Nurses (RN)48
Physicians2

95

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOME HEALTH & HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOME HEALTH & HOSPICE CARE compares to hospices nationwide.

14.4 minutes

of nurse care per routine home care day, on average

That is the 71st percentile among hospices nationally. The national median is about 12 minutes.

129

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.4 min

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends17.1%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits62%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.4%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.7%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.4%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.4%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)97th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,641 · 21st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment82.8%
  • Breathing difficulty screening98.4%
  • Breathing difficulty treatment99.6%
  • Treatment preferences discussed99.7%
  • Beliefs and values discussed99%
  • Bowel care for patients on opioids99.7%
  • Visits in the last days of life76.2%
  • All care steps completed87.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia20%
  • Heart and circulatory disease13%
  • Lung and respiratory disease8%
  • Stroke8%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support at Home in Merrimack

Home Health & Hospice Care offers comfort-focused services to families in Merrimack, New Hampshire. They focus on quality of life when a loved one faces a serious illness. This non-profit group serves the Hillsboro area with a deep commitment to local patients. They help manage pain and offer emotional support right where you live. It is all about dignity and peace during a difficult season. Having a trusted team nearby makes a world of difference for everyone involved. They provide care that honors the wishes of the patient every single day.

About Home Health & Hospice Care

This organization has been Medicare certified since March 26, 1990. Being a non-profit means they put their mission before profits. That is a big deal. They have spent over three decades building trust in the Merrimack community. Families should know that this long history shows a steady hand in palliative care. They follow strict standards to keep their certification current. You are looking at a team with deep roots in the region. They understand the local resources and how to connect families to them. Choosing a provider with this much experience can bring real peace of mind. They know how to handle the complex medical and emotional needs that arise during hospice care.

Quality You Can Trust

Home Health & Hospice Care earned a perfect 5/5 stars for overall quality and care. They also received a 4/5 star rating from patients in the CAHPS survey. This high score shows they do a great job listening to families.

Understanding Hospice Care in Merrimack

Hospice care is not just about the end of life. It is about making the most of the time you have left. In Merrimack, families have access to teams that visit the home to provide relief. The thing is, many people wait too long to call for help. They think hospice means giving up. But it actually means choosing comfort over painful hospital treatments. A nurse, a social worker, and a chaplain often make up the care team. They work together to address physical pain and emotional stress. You do not have to walk this path alone. Local providers like this one act as a bridge to keep your loved one comfortable in their own bed.

What to Ask When Choosing a Hospice Provider

You need to feel safe with the people you invite into your home. Start by asking how quickly they can arrive if an emergency happens at night. That matters. Ask how they help with pain management during the weekends. Find out who will be the main nurse for your family member. Consistency is key. You might also ask how they support family caregivers who get tired. It is okay to ask about their experience with your specific diagnosis. Does the team have a chaplain or social worker who visits often? Getting clear answers helps you feel more in control. Take your time with these questions.

Keep Your Family Stories Alive

Every life has a unique story worth saving for the future. We can help you gather those memories today.

Start Your Legacy Project

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.