LAKE SUNAPEE HOME CARE & HOSPICE
Provider Information
- Address
- 107 NEWPORT ROAD
NEW LONDON, NH 03257 - Ownership Type
- Non-Profit
- Medicare Certified Since
- November 5, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 2 |
| Volunteers | 18 |
22
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LAKE SUNAPEE HOME CARE & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LAKE SUNAPEE HOME CARE & HOSPICE compares to hospices nationwide.
12.3 minutes
of nurse care per routine home care day, on average
That is the 51st percentile among hospices nationally. The national median is about 12 minutes.
48
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.3 min
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39.2%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.8%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,145 · 34th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.6%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment95.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids95.2%
- Visits in the last days of life54.4%
- All care steps completed95.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia21%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Stroke15%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in New London
Lake Sunapee Home Care & Hospice provides essential end-of-life services to families living in New London, New Hampshire. They focus on comfort, dignity, and managing pain for patients who need support at home. Their team works hard to ensure every patient feels safe and cared for during a difficult transition. The thing is, choosing the right hospice partner is about finding people you can truly trust. They serve the Merrimack County area with a deep commitment to non-profit values. By focusing on the person instead of the illness, they help families focus on what matters most. That is spending time together. You can reach their office at 107 Newport Road to learn how their team can help your loved one. They have been a part of this community for a long time. It makes a real difference when your care team knows your town well.
About Lake Sunapee Home Care & Hospice
This provider has been Medicare-certified since November 5, 1992. That is over thirty years of serving the local community. Being a non-profit organization means their primary goal is patient care rather than making a profit for owners. That is a big deal when you are looking for honest, patient-centered support. They operate out of their New London location to provide care that meets federal standards for quality. Families should know that non-profit status often allows for more flexibility in how resources are used for patient comfort. They have built a long history of reliability in the region. When you pick a provider with this much experience, you are choosing a team that understands the local healthcare landscape inside and out. It is comforting to know they have been a staple in New Hampshire for so many years. They clearly value stability and consistent care for all their patients.
Quality You Can Trust
Understanding Hospice Care in New London
Hospice is not a place you go. It is a special kind of care that comes to you. In New London, this usually means receiving nursing, emotional support, and spiritual care right in your own house. Many people think hospice is only for the very last days of life. But that is a common mistake. The truth is that hospice can help for months if a person has a life-limiting illness. It brings a team of experts to your door. This team includes nurses, social workers, and volunteers. They work together to keep the patient as comfortable as possible. It is about adding life to days, not just days to life. And since New London is a close-knit town, you want a team that knows the area. They can connect you with local resources that make life easier. It is all about teamwork and kindness.
What to Ask When Choosing a Hospice Provider
Choosing a provider feels like a heavy task. But you don't have to guess. Start by asking these four simple questions to get the clarity you need. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask what the plan is for managing pain and other symptoms. You want to hear that they have a clear, proactive approach. Third, ask how they support the family after the patient passes away. Grief support is a vital part of hospice care. Finally, ask about their experience with your specific health needs. Every person is different. The right team will be happy to answer these questions for you. Don't be afraid to speak up. You are the best advocate for your loved one's needs and comfort during this time.
Keep Your Family Stories Alive
Your family history is a beautiful gift. We can help you record and save those precious memories for your children and grandchildren to enjoy for years to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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VISITING NURSE HOME CARE&HOSPICE OF CARROLL COUNTY
FRANKLIN VNA & HOSPICE
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NORTH COUNTRY HOME HEALTH & HOSPICE AGENCY
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.