HospiceScout

BAYADA HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
22 BRIDGE STREET, STE 7
CONCORD, NH 03301
Ownership Type
For-Profit
Medicare Certified Since
August 31, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BAYADA HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Physicians0
Volunteers0

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BAYADA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BAYADA HOSPICE compares to hospices nationwide.

15.4 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

42

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.4 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.5%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.5%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits40.3%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months17.6%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.9%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,784 · 27th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment98.9%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.5%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life78.8%
  • All care steps completed98%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia36%
  • Heart and circulatory disease11%
  • Lung and respiratory disease6%
  • Stroke7%
  • Other conditions22%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

BAYADA Hospice in Concord

BAYADA Hospice serves families in Concord, New Hampshire, from their office on Bridge Street. This provider offers end-of-life support for patients in Merrimack County. They earned accreditation from the Accreditation Commission for Health Care. This group shows a commitment to high standards. Their team works to provide care that meets federal requirements for hospice providers. Families can find support here. The agency has been certified by Medicare since August of 2018. They focus on meeting the needs of those they serve in the local area. Choosing a hospice provider is a big step for any family. You want to pick a team that fits your specific situation well. This office is a freestanding hospice provider. They aim to deliver care that aligns with their professional standards. Having a local presence in Concord helps them stay connected to the community they support. It is a simple way to get the care your loved one needs right now.

About BAYADA Hospice

BAYADA Hospice operates as a for-profit agency. Accreditation from the Accreditation Commission for Health Care shows they follow strict rules for safety and quality. This body inspects providers to ensure they meet high benchmarks for patient care. It matters because it gives families a clear sign of professional oversight. The agency has one registered nurse on staff. They do not currently employ physicians or volunteers directly through this specific location. This means the team size is small with five total employees. Families should know that hospice care focuses on comfort and quality of life rather than curing an illness. The agency has maintained its Medicare certification for several years. This certification confirms they meet the rules for federal hospice programs. You can look at their standing to see how they compare to others in the state. They hold strong marks for their quality of care. Their patient satisfaction scores are also solid. That is a good sign for families looking for help.

Quality of Care

This provider holds high quality-of-care marks and strong patient satisfaction results. Their accreditation status further shows a focus on meeting industry standards for the people they serve.

What Is Hospice Care Like in CONCORD?

Hospice care in Concord centers on comfort and dignity for patients near the end of life. The care teams visit patients where they live. This could be a private home or a care facility. The goal is to manage pain and symptoms effectively. Teams often include nurses who visit to check on the patient. They also provide support for family members who are helping with daily needs. A small team of five people manages the work at this specific location. This includes one registered nurse. They coordinate with your doctors to ensure the plan stays current. Hospice is not about giving up. It is about making every day count. You receive support that addresses physical pain and emotional stress. The team works hard to keep the patient as comfortable as possible. This happens in the familiar surroundings of home. It provides a sense of peace for many families. Everyone deserves care that respects their wishes and values during this time.

What to Ask When Choosing a Hospice Provider

You should gather information before making a final decision. Start by asking how the team handles pain management after hours. You need to know who to call in the middle of the night. Ask about the typical response time for urgent needs. It helps to understand how they communicate with your primary doctor. Ask how often a nurse will visit the home. You should also ask how they support family caregivers. Do they offer help for emotional or spiritual needs? Ask what happens if the patient needs a higher level of care than home can provide. Does the agency have a contract with local hospitals? These questions help you see if their services match your family's needs. A good provider will answer clearly and with patience. Take your time with this process. You want to feel confident in the team you choose. It makes a difference for everyone involved in the care plan.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.