TERRACE HOSPICE
Provider Information
- Address
- 4650 S NATIONAL AVE, STE D2
SPRINGFIELD, MO 65810 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 13, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TERRACE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TERRACE HOSPICE compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.4%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.3%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months59.2%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,369 · 36th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 70.6% of patients or more. Most hospices score above 90 percent.
- Pain screening97.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.7%
- Treatment preferences discussed100%
- Beliefs and values discussed97.8%
- Visits in the last days of life70.6%
- All care steps completed93.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia19%
- Heart and circulatory disease47%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home in Springfield
Terrace Hospice provides end-of-life care for families in Springfield, Missouri. Their team focuses on comfort and dignity for patients during their final months. They serve residents across Greene County from their office on South National Avenue. The staff understands that this time is difficult for everyone involved. They work hard to manage pain and provide emotional support. Their goal is to make every day as peaceful as possible for your loved one. Whether you are just starting to look for care or need help right away, they are there to talk. It is a local team dedicated to the needs of the Springfield community.
About TERRACE HOSPICE
Terrace Hospice operates as a for-profit provider. They have been certified by Medicare since May 13, 2021. This means they meet federal standards for quality and safety. What should families know about this? It means they undergo regular checks to ensure they follow strict rules. Choosing a for-profit hospice is a common path for many families in Missouri. The key is how they use their resources to care for your family member. Because they are Medicare-certified, they must offer a specific set of services. This includes nursing care, help with daily tasks, and spiritual support. They are located at 4650 S National Ave, Ste D2. You can reach them at (417) 244-0000 if you have questions about their specific programs. It is always a good idea to call and ask how their team handles emergencies after hours. That is a big deal when you are caring for someone at home.
High Quality Care
Understanding Hospice Care in SPRINGFIELD
Hospice is about living well for as long as possible. Many people think it is only for the very last days of life. The truth is that hospice can provide support for six months or more. In Springfield, you have several options for end-of-life care. But not all providers are the same. Some focus on specific types of illnesses, while others serve a wide range of patients. The thing is, hospice is not a place you go. It is a service that comes to where you live. This could be your own home or a care facility. The team includes nurses, doctors, and social workers. They all work together to ease pain and stress. And they offer support to the family, too. You do not have to walk this path alone. Having a team that knows the local resources in Greene County makes a real difference in the quality of care you get.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team can feel heavy. Start by asking questions that matter most to your family. First, ask how quickly they can arrive if a crisis happens at night or on a weekend. Response time matters. Second, ask how they manage pain and other symptoms. You want to know that your loved one will stay comfortable. Third, ask what kind of support they offer to family caregivers. Do they provide volunteers to sit with the patient? Do they offer grief support after the loss? Finally, ask about their specific experience with your loved one's health condition. It is okay to be direct. You are the advocate for your family member. A good hospice agency will be happy to answer these questions. If they seem rushed or annoyed, keep looking. You need a partner you can trust during this time.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. We can help you capture these special stories to keep them safe for future generations to cherish.
Start Recording StoriesOther Hospice Providers Nearby
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PHOENIX HOME CARE AND HOSPICE
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GOOD SHEPHERD HOSPICE OF SPRINGFIELD, LLC
HOSPICE COMPASSUS-SOUTHWEST MISSOURI
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
How to Choose a Hospice Provider: A Family’s Complete Guide
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.