REGIONAL HOSPICE
Provider Information
- Address
- 3405 WEST MOUNT VERNON, SUITE 100
SPRINGFIELD, MO 65802 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 26, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 2 |
| Volunteers | 6 |
33
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what REGIONAL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how REGIONAL HOSPICE compares to hospices nationwide.
11.8 minutes
of nurse care per routine home care day, on average
That is the 45th percentile among hospices nationally. The national median is about 12 minutes.
65
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.8 min
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits5.5%
Ranks better than about 98% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.3%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,642 · 49th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 28.1% of patients or more. Most hospices score above 90 percent.
- Pain screening93%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids97.8%
- Visits in the last days of life28.1%
- All care steps completed91%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia41%
- Heart and circulatory disease9%
- Lung and respiratory disease10%
- Stroke11%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
REGIONAL HOSPICE in Springfield
REGIONAL HOSPICE serves families in Springfield, Missouri. They provide end of life care from their office on West Mount Vernon. This team has helped the local community since 1996. They are a for-profit hospice provider with a long history of serving the region. Choosing the right care team is a big decision for any family. That is why looking at their history and quality scores helps you make an informed choice. They focus on comfort and support for patients during a difficult time. Their long tenure in the area shows a deep commitment to the people of Greene County. You want a team that knows the local area well. That is exactly what you get with this provider. They bring years of experience to every home visit they make. It helps to have a steady hand during these moments.
About REGIONAL HOSPICE
This is a for-profit provider that has been Medicare certified since September 1996. Being Medicare certified means they meet strict rules set by the government. These rules ensure that families get a high level of care. A freestanding hospice like this one focuses only on hospice services. They do not have the distractions of a large hospital setting. This allows their 33 employees to put all their energy into your loved one. They have 8 registered nurses and 6 licensed practical nurses on staff. They also have 2 physicians and 6 volunteers ready to help. That is a solid team for a local hospice office. They work together to manage pain and provide emotional support for everyone involved. Having a clear team structure makes communication much easier for families. You should always look for a team that has the right mix of experts to meet your needs.
High Quality Care
Understanding Hospice Care in Springfield
Hospice care is about living well for as long as possible. In Springfield, you have access to teams that visit your home or a care facility. The goal is always to keep your loved one comfortable and pain free. Most people do not realize that hospice is not just for the final days. It can last for months if the patient meets the medical criteria. The team at REGIONAL HOSPICE includes nurses, doctors, and volunteers who visit often. They bring the care to you. This is a huge relief for families who want to stay in their own homes. The team works hard to manage symptoms and answer your tough questions. It is a team effort to make sure the patient feels heard and supported. You are never alone in this process. Having local experts nearby makes a big difference when you need help on short notice.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you sign any papers. Start by asking how quickly a nurse can get to your home if an emergency happens. You also want to know how the team handles pain medication changes after hours. It is good to ask how often the nurse will visit your loved one each week. Ask about the role of the volunteers and how they help the family. You might also ask if they have staff who can help with spiritual or emotional needs. Do not be afraid to ask for clarity on any part of the care plan. You are the advocate for your loved one. A good hospice team will be happy to answer these questions with patience. They want you to feel comfortable with the plan they suggest. Good communication is the foundation of a strong relationship between you and the hospice provider.
Preserve Your Family Stories
During this time, memories are more precious than ever. We offer tools to help you record and save the stories that define your family history.
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