COXHEALTH AT HOME
Provider Information
- Address
- 2240 W SUNSET STREET, SUITE 104
SPRINGFIELD, MO 65807 - Ownership Type
- Non-Profit
- Medicare Certified Since
- December 22, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Volunteers | 0 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COXHEALTH AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COXHEALTH AT HOME compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
76
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.8%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.7%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,320 · 12th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.8%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia5%
- Heart and circulatory disease24%
- Lung and respiratory disease12%
- Stroke7%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Springfield
CoxHealth at Home provides hospice services to families throughout Springfield, Missouri. They focus on comfort, dignity, and support for those facing a life-limiting illness. This team helps patients manage pain while offering emotional guidance to loved ones. Choosing a hospice is a deeply personal decision. You want a team that feels like an extension of your own family. They operate out of their office on West Sunset Street in Greene County. That is where the local coordination happens. Their goal is to bring peace to your home when it matters most. It is about making every day count. If you live in the area, their team is ready to step in and help carry the load during this difficult season of life.
About CoxHealth at Home
CoxHealth at Home is a non-profit provider. This matters because their focus stays on patient care rather than profits. They have been Medicare certified since December 22, 2006. That is nearly two decades of experience serving the Springfield community. When you pick a non-profit, you often find a strong tie to local values. They have earned a 5-star overall rating from Medicare. That is a top-tier score. It shows they meet high standards for medical care and patient comfort. Families should know that this provider has a proven track record. They have been doing this work for a long time. They understand the rhythm of local life in Greene County. The thing is, choosing a provider with a long history can bring you extra peace of mind. You are in good hands with them.
Quality Performance
Understanding Hospice Care in Springfield
Hospice is not a place you go to give up. It is a special way to get care at home. In Springfield, hospice teams include nurses, aides, and social workers. They visit you wherever you live. This might be a private house, an apartment, or a care facility. The main goal is simple. They want to keep the patient comfortable and pain-free. But they do much more than that. They support the whole family through the process. Some people wait too long to call for help. Do not make that mistake. Early care means more time for meaningful conversations. It means more support for the caregiver. And it means less stress for everyone involved. You deserve a team that listens to your needs and respects your wishes every step of the way.
What to Ask When Choosing a Hospice Provider
You have choices in Springfield. So, take a moment to ask the right questions. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is just a phone call away at 3:00 AM. Second, ask how they handle pain management. Do they have a specific plan for your loved one? Third, ask how they support the family after the patient passes. Grief support is a huge part of the mission. And finally, ask what makes their team different from others. Listen to how they answer. Do they sound kind? Are they patient with your questions? That matters more than anything else. You are building a partnership. Make sure it feels right to your heart. Trust your gut during these meetings.
Preserve Your Family's Story
Every life is a book filled with unique stories. Capture those memories, values, and lessons today to create a beautiful keepsake for future generations.
Start Your StoryOther Hospice Providers Nearby
GOOD SHEPHERD HOSPICE OF SPRINGFIELD, LLC
REGIONAL HOSPICE
HOSPICE COMPASSUS-SOUTHWEST MISSOURI
PHOENIX HOME CARE AND HOSPICE
SEASONS HOSPICE, INC
INTEGRITY HOME CARE + HOSPICE
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.