COXHEALTH AT HOME
Provider Information
- Address
- 2240 W SUNSET STREET, SUITE 104
SPRINGFIELD, MO 65807 - Ownership Type
- Non-Profit
- Medicare Certified Since
- December 22, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Volunteers | 0 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COXHEALTH AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COXHEALTH AT HOME compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
76
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.8%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.7%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,320 · 12th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.8%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia5%
- Heart and circulatory disease24%
- Lung and respiratory disease12%
- Stroke7%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
CoxHealth at Home
CoxHealth at Home provides hospice care for residents in Springfield, Missouri. They operate out of their office on West Sunset Street in Greene County. This provider holds accreditation from CHAP. This organization checks that hospice providers meet set standards for care. They have served the community since late 2006. Choosing a hospice provider is a heavy decision for any family. This provider acts as a freestanding hospice agency. That means they focus solely on hospice care instead of being part of a larger hospital wing. They offer services to help patients stay comfortable during their final months. Their team works to support the needs of both patients and their loved ones. It is a local choice for those in the Springfield area. They aim to provide comfort and care where patients live. You can reach their office at (417) 883-7500 to learn more about their specific service area.
About CoxHealth at Home
CoxHealth at Home operates as a non-profit organization. Non-profit status means they put extra resources back into their patient services. They earned their Medicare certification in December 2006. This long history shows they have helped families for many years. They also maintain accreditation through CHAP. This group is an independent body that reviews hospice agencies. They look at how a provider manages their care and keeps records. If a provider meets these high standards, they earn an accreditation seal. This helps families know the agency follows strict rules for safety. The team at this location includes 19 staff members. Eight of these employees are registered nurses. These nurses lead the clinical care for patients at home. They do not currently use volunteers in their care model. This is a common setup for many local agencies today. You can talk to them about how their staffing plan fits your needs.
Quality Performance
What Is Hospice Care Like in Springfield?
Hospice care in Springfield focuses on comfort rather than a cure. It is meant for people with a life-limiting illness who choose to focus on quality of life. The care happens wherever the patient calls home. This might be a private house or a care facility. A team of experts visits the patient to manage pain and other symptoms. Eight registered nurses work for CoxHealth at Home to provide this clinical support. They coordinate with doctors to make sure the patient stays as comfortable as possible. The goal is to keep the patient in their own familiar environment. This avoids the stress of staying in a hospital setting. Families receive support from the team to handle the emotional side of care. Everything centers on what the patient wants and needs each day. It is a team effort to keep the patient safe and peaceful at home.
What to Ask When Choosing a Hospice Provider
You should gather information before making a choice. Start by asking how the team manages pain and other symptoms. It is vital to know how quickly a nurse can get to your home if an emergency happens. Ask about the specific services they provide to families. Do they offer help with errands or emotional support? You should also ask how they communicate with the patient's main doctor. Good hospice care relies on a strong link between the hospice team and the regular physician. Ask how they handle care on nights and weekends. Does a nurse answer the phone at all hours? Make sure you understand the answers clearly. You deserve to feel confident about the care your loved one will receive. Take notes while you talk to them. This helps you compare different providers side by side later on.
Preserve Your Family Stories
Every life has a unique story that deserves to be remembered by future generations. Start documenting those memories today to create a lasting gift for your family.
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