HospiceScout

INTEGRITY HOME CARE + HOSPICE

Provider Information

Address
2131 PRIMROSE STREET
SPRINGFIELD, MO 65804
Ownership Type
For-Profit
Medicare Certified Since
April 5, 2012

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Springfield

Integrity Home Care + Hospice offers compassionate end-of-life support for residents in Springfield, Missouri. Their team works out of their Primrose Street office to provide skilled nursing and comfort care. They focus on helping families manage health challenges with dignity and grace. This provider serves the Greene County area, ensuring that neighbors have access to quality hospice services when they need them most. Choosing a hospice is a deeply personal decision. Integrity has been a part of the local healthcare landscape since April 2012. They bring over a decade of experience to their patients and families. It is a big deal to find a local team that knows your community well. They aim to make the final chapter of life as peaceful as possible. That is their core mission.

About Integrity Home Care + Hospice

Integrity Home Care + Hospice operates as a for-profit organization. They have maintained their Medicare certification for over twelve years. This certification means they meet strict federal standards for hospice delivery. Families should know that they have earned a 5 out of 5 overall rating from Medicare. That is a top-tier score. The quality of care rating is also a perfect 5 out of 5 stars based on the CMS Hospice Care Index. These numbers show they focus on clinical excellence. On the patient satisfaction side, they hold a 4 out of 5 star rating. This score comes from the CAHPS survey, which asks families about their actual experiences. Most families report high levels of support during difficult times. It is helpful to see such strong data when you are making a decision for a loved one.

Quality Performance

Integrity Home Care + Hospice is a high-performing provider with a perfect 5/5 star overall rating from Medicare and a perfect 5/5 star score for quality of care. Their 4/5 star patient satisfaction rating shows they prioritize the needs of the families they serve.

Understanding Hospice Care in Springfield

Hospice is not just about medical care. It is about living each day with comfort and purpose. In Springfield, families have access to several hospice options, but quality varies. The goal is to manage pain and symptoms so your loved one can spend time with family. You are the expert on your loved one. The hospice team is the expert on comfort. Together, you create a plan that fits your life. Most hospice services happen in the patient's home, which is a huge comfort. Some people worry that choosing hospice means giving up. That is a common myth. In reality, hospice is about choosing the best possible quality of life. It gives you more time to talk, share stories, and simply be together. And that is really what matters most during these times.

What to Ask When Choosing a Hospice Provider

Picking the right partner for your family is a big step. You should feel comfortable asking tough questions. First, ask how quickly they can respond if a crisis happens at night. You need to know that help is just a phone call away. Second, ask how they handle pain management. Every person is different, and their plan should be too. Third, ask what kind of support they offer to the family, not just the patient. Grief support and respite care are essential services for caregivers. Finally, ask what specific tasks their volunteers can help with around the house. Sometimes a little extra help with small chores makes a world of difference. Do not be afraid to speak up. A good provider will be happy to answer every single one of your questions.

Keep Your Family's Story Alive

During this time, memories are the most precious thing you have. We can help you record and preserve your family's history for future generations.

Start Your Legacy Project

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.