INTEGRITY HOME CARE + HOSPICE
Provider Information
- Address
- 2131 PRIMROSE STREET
SPRINGFIELD, MO 65804 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 5, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 47 |
74
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what INTEGRITY HOME CARE + HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how INTEGRITY HOME CARE + HOSPICE compares to hospices nationwide.
18.5 minutes
of nurse care per routine home care day, on average
That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.
123
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.5 min
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.2%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.4%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits20.6%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.2%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,577 · 9th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.4%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer31%
- Dementia15%
- Heart and circulatory disease18%
- Lung and respiratory disease9%
- Stroke4%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Springfield
Integrity Home Care + Hospice offers compassionate end-of-life support for residents in Springfield, Missouri. Their team works out of their Primrose Street office to provide skilled nursing and comfort care. They focus on helping families manage health challenges with dignity and grace. This provider serves the Greene County area, ensuring that neighbors have access to quality hospice services when they need them most. Choosing a hospice is a deeply personal decision. Integrity has been a part of the local healthcare landscape since April 2012. They bring over a decade of experience to their patients and families. It is a big deal to find a local team that knows your community well. They aim to make the final chapter of life as peaceful as possible. That is their core mission.
About Integrity Home Care + Hospice
Integrity Home Care + Hospice operates as a for-profit organization. They have maintained their Medicare certification for over twelve years. This certification means they meet strict federal standards for hospice delivery. Families should know that they have earned a 5 out of 5 overall rating from Medicare. That is a top-tier score. The quality of care rating is also a perfect 5 out of 5 stars based on the CMS Hospice Care Index. These numbers show they focus on clinical excellence. On the patient satisfaction side, they hold a 4 out of 5 star rating. This score comes from the CAHPS survey, which asks families about their actual experiences. Most families report high levels of support during difficult times. It is helpful to see such strong data when you are making a decision for a loved one.
Quality Performance
Understanding Hospice Care in Springfield
Hospice is not just about medical care. It is about living each day with comfort and purpose. In Springfield, families have access to several hospice options, but quality varies. The goal is to manage pain and symptoms so your loved one can spend time with family. You are the expert on your loved one. The hospice team is the expert on comfort. Together, you create a plan that fits your life. Most hospice services happen in the patient's home, which is a huge comfort. Some people worry that choosing hospice means giving up. That is a common myth. In reality, hospice is about choosing the best possible quality of life. It gives you more time to talk, share stories, and simply be together. And that is really what matters most during these times.
What to Ask When Choosing a Hospice Provider
Picking the right partner for your family is a big step. You should feel comfortable asking tough questions. First, ask how quickly they can respond if a crisis happens at night. You need to know that help is just a phone call away. Second, ask how they handle pain management. Every person is different, and their plan should be too. Third, ask what kind of support they offer to the family, not just the patient. Grief support and respite care are essential services for caregivers. Finally, ask what specific tasks their volunteers can help with around the house. Sometimes a little extra help with small chores makes a world of difference. Do not be afraid to speak up. A good provider will be happy to answer every single one of your questions.
Keep Your Family's Story Alive
During this time, memories are the most precious thing you have. We can help you record and preserve your family's history for future generations.
Start Your Legacy ProjectOther Hospice Providers Nearby
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PHOENIX HOME CARE AND HOSPICE
TERRACE HOSPICE
REGIONAL HOSPICE
GOOD SHEPHERD HOSPICE OF SPRINGFIELD, LLC
HOSPICE COMPASSUS-SOUTHWEST MISSOURI
Helpful Guides for Families
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Understanding Hospice Levels of Care: A Family Guide
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.