RESIDENTIAL HOSPICE
Provider Information
- Address
- 5440 CORPORATE DRIVE, SUITE 400
TROY, MI 48098 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 13, 2010
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 49 |
| Licensed Practical Nurses (LPN) | 7 |
| Volunteers | 3 |
111
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RESIDENTIAL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RESIDENTIAL HOSPICE compares to hospices nationwide.
12.2 minutes
of nurse care per routine home care day, on average
That is the 50th percentile among hospices nationally. The national median is about 12 minutes.
407
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.2 min
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.8%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.2%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.9%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,324 · 24th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 45.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment99.9%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment98.9%
- Treatment preferences discussed99.9%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life45.8%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia15%
- Heart and circulatory disease21%
- Lung and respiratory disease7%
- Stroke29%
- Other conditions8%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Troy
Residential Hospice serves families in Troy, Michigan, from their office on Corporate Drive. They provide end-of-life care focused on comfort and support for patients facing a life-limiting illness. Choosing a local team means your loved one gets care from people who know the community well. That matters when you need a quick response. Their team works to manage pain and help families find peace during a difficult season. This provider has been certified by Medicare since August 2010. They bring over a decade of experience to their work in Oakland County. It is a big decision, so take your time to learn about your options. Getting the right support early on often makes the biggest difference for everyone involved.
About RESIDENTIAL HOSPICE
Residential Hospice operates as a for-profit provider in the Troy area. They have been a part of the Medicare system since August 13, 2010. Being Medicare-certified means they meet federal standards for the care they offer. Families should know that for-profit status is common in modern healthcare. The main thing is how they use their resources to help your family. They focus on the physical, emotional, and spiritual needs of patients. You can expect their staff to visit your home to provide regular care and check-ins. If you have questions about their specific programs, reach out to them at (866) 902-5854. Talk to them about your goals. A good hospice team listens first, then acts. That is the kind of partnership you want during this time.
Quality Performance Snapshot
Understanding Hospice Care in TROY
Hospice is not a place you go to give up. It is a specialized service that comes to where you live. In Troy, families have access to several hospice options that bring doctors, nurses, and aides right to their door. The goal is simple. It is about keeping your loved one comfortable and pain-free. Most people do not realize that hospice also offers grief support for the whole family after a loss. That is a vital part of the healing process. Many residents in Oakland County find that starting hospice sooner leads to better days for everyone. You do not have to handle the heavy lifting alone. Let the professionals step in to manage the medical details. This lets you focus on being a family member rather than a full-time caregiver. It changes everything.
What to Ask When Choosing a Hospice Provider
Finding the right fit is about asking the right questions. Start with these basics to get a clear picture of how a provider works. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask what their team does to manage complex pain or breathing issues. Third, ask how they support family caregivers who are feeling burned out. And finally, ask what their plan is for weekend or holiday visits. Do not be afraid to press for specific answers. You are the advocate for your loved one. If a provider seems rushed or uses too much jargon, that is a red flag. You deserve clear, honest talk. Trust your gut feeling after you speak with them. It usually points you in the right direction.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories to share. Capture these stories now to create a lasting treasure for your children and grandchildren to hold onto forever.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.