HospiceScout

LILY HOSPICE

OtherCHAP AccreditedFreestanding Hospice

Provider Information

Address
2125 BUTTERFIELD DR, STE 299
TROY, MI 48084
Ownership Type
Other
Medicare Certified Since
January 27, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LILY HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)0
Physicians1
Volunteers1

37

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LILY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LILY HOSPICE compares to hospices nationwide.

9 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

38

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.9%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.9%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits83.2%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.2%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.7%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.1%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice3.2%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,195 · 40th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 71.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.6%
  • Pain assessment96.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment85.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.6%
  • Visits in the last days of life71.3%
  • All care steps completed91.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia21%
  • Heart and circulatory disease29%
  • Lung and respiratory disease11%
  • Stroke8%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

LILY HOSPICE in TROY

LILY HOSPICE serves patients and families in Troy, Michigan. Located at 2125 Butterfield Drive, they provide end-of-life care focused on comfort and dignity. Their team works to manage pain and help patients spend quality time with their loved ones. Many families in Oakland County look for support that feels personal and responsive. This provider offers a path for those needing professional care in their own home or a residential setting. It is a big decision to start hospice care. Having a local team can make the transition much smoother for everyone involved.

About LILY HOSPICE

LILY HOSPICE is a for-profit provider that has been Medicare certified since January 27, 2021. This means they meet federal standards for the care they provide to patients. Being for-profit simply describes their business structure. The thing is, all Medicare-certified hospices must follow the same core rules for patient care. They have been serving the community for a few years now. When you meet with them, ask how their specific team approach works. You want to know who will be visiting your home and how often. They are located in Suite 299 on Butterfield Drive. Feel free to call them at (248) 242-7901 to ask about their current availability. It is always smart to talk to them directly about your family's unique needs.

Understanding Hospice Care in TROY

Finding the right care in Oakland County can feel like a lot to manage. Hospice is not just about medical care. It is about living each day as fully as possible. In Michigan, you have access to many resources that support families during this time. The goal is to keep the patient pain-free and comfortable in a place they call home. Some people think hospice is only for the final few days of life. That is a common myth. Many families find that starting care sooner helps them get better support for the patient. It brings in nurses, aides, and social workers who know how to help. You do not have to walk this path alone. There is a whole team ready to assist you.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal choice. You should feel empowered to ask questions until you feel at ease. Start by asking how quickly they can start care after a referral. You also want to know how they handle emergencies after business hours. Ask them, "Who is the main person I call if I have a concern in the middle of the night?" It is also helpful to ask how they support the family emotionally. Do they offer grief counseling or support groups? What most people do not realize is that you can interview more than one provider. You have the right to pick the one that feels like the best fit for your family. Trust your gut feeling during these meetings.

Preserve Your Family Stories

During this meaningful time, capturing the memories and stories of your loved ones can be a beautiful way to honor their life. Learn how to preserve those special moments for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.