ST CROIX HOSPICE
Provider Information
TROY, MI 48084
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
St. Croix Hospice in Troy
St. Croix Hospice provides end-of-life care for families in Troy, Michigan. They are based at 2075 W Big Beaver Rd in Oakland County. Their team helps patients focus on comfort and quality of life during their final journey. Choosing a hospice provider is a deeply personal decision for every family. St. Croix Hospice has served the local area since 2014. They offer medical care and emotional support to help patients stay at home. It is a big step to invite a care team into your life. We want to make sure you have the facts to make that choice with confidence. Their presence in the Troy community means they know the local resources well. That is a real benefit when you need quick help or answers.
About St. Croix Hospice
St. Croix Hospice is a for-profit provider that received its Medicare certification on September 26, 2014. Being Medicare-certified means they meet strict federal rules for safety and care quality. Most families look for this certification as a baseline for quality. The thing is, all hospice care follows the same core benefit rules under Medicare. The main difference lies in how each team delivers that care. St. Croix Hospice operates under a for-profit model, which is common in the current healthcare landscape. Families should know that this does not change the core mission of comfort. You still get access to nurses, aides, and social workers. And you still get help managing pain or other symptoms. It is all about finding a team that fits your family's specific needs and personality.
Quality Ratings Snapshot
Understanding Hospice Care in Troy
Hospice care in Oakland County focuses on the whole person. It is not just about the patient's illness. It is about supporting the entire family through a hard time. Most people think hospice is only for the last few days of life. That is a common myth. You can actually receive hospice care for six months or more if a doctor says it is time. The goal is to keep your loved one comfortable and pain-free. Nurses visit the home to check on the patient's needs. Social workers help with the heavy emotional load. And volunteers can offer a friendly ear or a short break for caregivers. The system is designed to wrap a blanket of support around your household. You are not meant to do this alone. Help is always just a phone call away.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions during your search. Start by asking how quickly a nurse can get to your home in an emergency. You need to know if they have staff on call 24/7. Ask what their specific approach is to managing pain and restlessness. It is also wise to ask how they support family caregivers who are tired or overwhelmed. Do they have volunteers who can sit with the patient? Will the same nurse visit every time? Consistency helps build trust during a vulnerable time. You should also ask how they handle spiritual or emotional needs. Every hospice should respect your family's unique beliefs and wishes. If you do not get a clear answer, keep asking until you do. You deserve to feel comfortable and heard.
Keep Your Family's History Alive
The stories, laughter, and wisdom of your loved ones deserve to be remembered forever. Take time to record those precious moments while you have the chance.
Start Preserving StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.