ST CROIX HOSPICE
Provider Information
- Address
- 2075 W BIG BEAVER RD
TROY, MI 48084 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 26, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE compares to hospices nationwide.
14.1 minutes
of nurse care per routine home care day, on average
That is the 69th percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.1 min
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.6%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.8%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.8%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,543 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life66.1%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia17%
- Heart and circulatory disease23%
- Lung and respiratory disease8%
- Stroke24%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
St. Croix Hospice in Troy
St. Croix Hospice provides end-of-life care for families in Troy, Michigan. They are based at 2075 W Big Beaver Rd in Oakland County. Their team helps patients focus on comfort and quality of life during their final journey. Choosing a hospice provider is a deeply personal decision for every family. St. Croix Hospice has served the local area since 2014. They offer medical care and emotional support to help patients stay at home. It is a big step to invite a care team into your life. We want to make sure you have the facts to make that choice with confidence. Their presence in the Troy community means they know the local resources well. That is a real benefit when you need quick help or answers.
About St. Croix Hospice
St. Croix Hospice is a for-profit provider that received its Medicare certification on September 26, 2014. Being Medicare-certified means they meet strict federal rules for safety and care quality. Most families look for this certification as a baseline for quality. The thing is, all hospice care follows the same core benefit rules under Medicare. The main difference lies in how each team delivers that care. St. Croix Hospice operates under a for-profit model, which is common in the current healthcare landscape. Families should know that this does not change the core mission of comfort. You still get access to nurses, aides, and social workers. And you still get help managing pain or other symptoms. It is all about finding a team that fits your family's specific needs and personality.
Quality Ratings Snapshot
Understanding Hospice Care in Troy
Hospice care in Oakland County focuses on the whole person. It is not just about the patient's illness. It is about supporting the entire family through a hard time. Most people think hospice is only for the last few days of life. That is a common myth. You can actually receive hospice care for six months or more if a doctor says it is time. The goal is to keep your loved one comfortable and pain-free. Nurses visit the home to check on the patient's needs. Social workers help with the heavy emotional load. And volunteers can offer a friendly ear or a short break for caregivers. The system is designed to wrap a blanket of support around your household. You are not meant to do this alone. Help is always just a phone call away.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions during your search. Start by asking how quickly a nurse can get to your home in an emergency. You need to know if they have staff on call 24/7. Ask what their specific approach is to managing pain and restlessness. It is also wise to ask how they support family caregivers who are tired or overwhelmed. Do they have volunteers who can sit with the patient? Will the same nurse visit every time? Consistency helps build trust during a vulnerable time. You should also ask how they handle spiritual or emotional needs. Every hospice should respect your family's unique beliefs and wishes. If you do not get a clear answer, keep asking until you do. You deserve to feel comfortable and heard.
Keep Your Family's History Alive
The stories, laughter, and wisdom of your loved ones deserve to be remembered forever. Take time to record those precious moments while you have the chance.
Start Preserving StoriesOther Hospice Providers Nearby
Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.