ST CROIX HOSPICE
Provider Information
- Address
- 2075 W BIG BEAVER RD
TROY, MI 48084 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 26, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST CROIX HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST CROIX HOSPICE compares to hospices nationwide.
14.1 minutes
of nurse care per routine home care day, on average
That is the 69th percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.1 min
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.6%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care18.8%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.8%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,543 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life66.1%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia17%
- Heart and circulatory disease23%
- Lung and respiratory disease8%
- Stroke24%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
St. Croix Hospice in Troy
St. Croix Hospice serves families in Troy, Michigan, from their office on West Big Beaver Road. This freestanding hospice provider offers care focused on comfort for those with a life-limiting illness. They have served the area since 2014 and hold accreditation from the Accreditation Commission for Health Care. This group checks providers against high standards to ensure they meet specific rules for safety and quality. Families often choose this provider because they want a team that follows clear, expert guidelines for end-of-life care. Choosing the right hospice is a major step. Having an accredited partner can provide peace of mind during a hard time. St. Croix Hospice brings these services to Oakland County residents who need support at home or in a facility. Their team is ready to help you understand your options for care today.
About St. Croix Hospice
St. Croix Hospice operates as a for-profit provider. They have maintained Medicare certification for over a decade. The Accreditation Commission for Health Care, or ACHC, has reviewed their work. This organization acts as an independent auditor to make sure hospice agencies follow federal and state health laws. When a hospice earns this status, it shows they put extra work into their systems and training. You should know that for-profit status does not change the quality of care they must provide under Medicare rules. All hospice agencies must meet the same federal goals for pain control and family support. This provider maintains a small team including two registered nurses and one physician to manage care needs. They also work with a volunteer to support patients. That is a lean team for the local area. You can ask them how they coordinate care with your own doctors to keep everyone on the same page.
Quality Performance
What Is Hospice Care Like in Troy?
Hospice care in Troy focuses on managing symptoms rather than curing an illness. The goal is to keep your loved one comfortable and peaceful. In this area, hospice teams usually come to your home, a nursing facility, or an assisted living center. The team at St. Croix Hospice includes two registered nurses and one physician. These professionals lead the care plan to address physical pain and emotional needs. They also have one volunteer available to provide extra companionship. Most hospice care happens where the patient lives. This allows families to stay together in a familiar space. The team will visit regularly to check on progress and adjust medications as needed. They also provide equipment like hospital beds or oxygen if the doctor orders them. You can expect the team to communicate with you about every change. They work hard to keep you informed and involved in every decision.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you sign any paperwork. Start by asking how quickly a nurse can arrive if a problem happens at night. You should also ask how the team manages sudden pain or breathing trouble. It is helpful to know how often a nurse will visit your home. Ask if they provide help for family caregivers, such as respite care, to give you a necessary break. You might ask how they handle communication with your primary doctor. Ask them how they support families during the grieving process after a loss. Finally, ask if they have staff available on weekends or holidays. Getting clear answers helps you feel more confident about your choice. Write your questions down before you call them. This helps you keep track of the answers you receive from each provider you speak with during this search.
Keep Family Memories Alive
Your family history is a treasure. We offer a simple way to record stories and preserve your loved one's voice for future generations.
Start Preserving StoriesOther Hospice Providers Nearby
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