BROCKTON VISITING NURSE ASSOCIATION
Provider Information
- Address
- 500 BELMONT STREET, SUITE 200
BROCKTON, MA 02301 - Ownership Type
- Other
- Medicare Certified Since
- July 15, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BROCKTON VISITING NURSE ASSOCIATION reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BROCKTON VISITING NURSE ASSOCIATION compares to hospices nationwide.
12.2 minutes
of nurse care per routine home care day, on average
That is the 50th percentile among hospices nationally. The national median is about 12 minutes.
36
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.2 min
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.5%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.1%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits61.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,348 · 41st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 65.7% of patients or more. Most hospices score above 90 percent.
- Pain screening98%
- Pain assessment94.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids96.6%
- Visits in the last days of life65.7%
- All care steps completed93.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer37%
- Dementia20%
- Heart and circulatory disease14%
- Lung and respiratory disease9%
- Stroke8%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Support in Brockton
Brockton Visiting Nurse Association provides hospice care to families throughout the Brockton area. Located at 500 Belmont Street, they focus on keeping your loved ones comfortable at home. Choosing the right care team feels like a heavy task. But having a local partner can make a real difference for your family. They serve the Plymouth County community with a dedication to high standards of care. Their team works to manage pain and provide emotional support during difficult times. You deserve a team that listens and understands your specific needs. It is about more than just medicine. It is about making sure every day counts for your loved one. They are here to help you navigate this path with grace and kindness.
About BROCKTON VISITING NURSE ASSOCIATION
This agency has been serving the community as a Medicare-certified provider since July 15, 2019. Being Medicare-certified is a big deal. It means they meet strict federal rules for safety and care quality. They operate under an "Other" ownership model. What does that mean for you? It means they are focused on community health goals rather than just corporate profits. The thing is, choosing a provider is a deeply personal choice. You want to feel confident in the team walking through your door. They have built a reputation for consistency over the last few years. Families should look for teams that communicate clearly and often. You need to know exactly who is coming to your home and why. They aim to provide that stability for your family every single day.
Top-Tier Quality Care
Understanding Hospice Care in BROCKTON
Finding the right hospice in Plymouth County can feel overwhelming. Many people think hospice is only for the final few days of life. That is a common myth. Hospice is actually designed to help families for months, not just days. It is about improving the quality of life when a cure is no longer the goal. In Brockton, you have access to teams that specialize in comfort and dignity. They bring the care to you. This means your loved one stays in familiar surroundings. That is a huge comfort for everyone involved. And it allows families to spend quality time together instead of worrying about logistics. It is really about giving you back the time to just be a family again. That is the true heart of hospice care.
What to Ask When Choosing a Hospice Provider
You should never be afraid to ask questions during your search. Start by asking how quickly they can get a nurse to your home in an emergency. It is also smart to ask how they handle pain management at night or on weekends. You want to know that help is available 24/7. Ask what specific team members will be involved in your care. Will you have a dedicated nurse and a social worker? A good team uses a holistic approach. That means they care for the mind and spirit, not just the body. Finally, ask them what makes their specific team different from others in the area. Their answer will tell you a lot about their values. Trust your gut feeling when you talk to them.
Preserve Your Family's Story
This time is precious. We help you capture memories and wisdom to keep your family's history alive for future generations.
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Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Understanding Medicare Hospice Benefit: A Family Guide
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What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.