HospiceScout

CONSTELLATION HOSPICE, CONSTELLATION HEALTH SERVIC

Provider Information

Address
323 STATE ST, STE 5
AUGUSTA, ME 04330
Ownership Type
For-Profit
Medicare Certified Since
October 4, 2018

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Augusta

Constellation Hospice serves families throughout Augusta, Maine, from their office on State Street. They offer end-of-life care focused on comfort, dignity, and support for your loved ones. Choosing a hospice team is a big decision during a difficult time. This team works to manage pain and help patients live each day as fully as possible. They provide care in your home or wherever you live. It is all about giving families the extra help they need when things get tough. You are not alone in this process. Having a local team means they know the community and the resources available to help you. That is a real benefit when you need quick answers or support. Their goal is to make sure your loved one feels safe, heard, and cared for at every step of their journey.

About Constellation Hospice

Constellation Hospice has been Medicare certified since October 2018. They operate as a for-profit organization. This means they are held to strict federal rules to keep their certification. Medicare checks these providers often to ensure they follow safety and quality standards. You might wonder what that means for your family. It means they must meet specific goals for pain management and patient care. The thing is, all Medicare-certified hospices must offer the same core services. This includes nursing care, medical equipment, and emotional support for the family. You should feel comfortable asking them about their specific team members and how they handle after-hours calls. Understanding their history helps you feel more confident in your choice. And remember, you are the boss of your loved one’s care plan. You can always ask questions about how they will meet your specific needs at home.

Quality of Care

Constellation Hospice currently holds an overall rating of 4 out of 5 stars from CMS. This score also reflects a 4 out of 5 rating for their quality of care. These numbers show they perform well on federal measures related to patient comfort and service.

Understanding Hospice Care in Augusta

Hospice care is not about giving up. It is about choosing a different kind of care that puts comfort first. In Augusta, families have access to hospice teams that specialize in making the final months of life peaceful. These teams include nurses, doctors, and social workers. They all work together to ease physical pain and emotional stress. The best part is that hospice comes to you. Whether you are at home or in a facility, they bring the care to your doorstep. Many people wait too long to call because they think hospice is only for the very last days. But hospice can help for months if the patient qualifies. Starting early allows the team to build a real bond with your family. That connection is what makes the hardest days a little bit easier to manage. You deserve a team that listens to your wishes and honors your values.

What to Ask When Choosing a Hospice Provider

You should feel empowered to interview any hospice provider you consider. Start by asking how quickly a nurse can get to your home if there is an emergency at night. It is also good to ask how they help the family cope with grief. You might want to know how often a nurse will visit your loved one each week. Another great question is how they handle complex pain management needs. Do they have a doctor who specializes in this? And don't forget to ask if they have experience with your loved one’s specific health condition. Getting clear answers helps you make the right decision for your family. The right provider will be happy to answer these questions without rushing you. If they seem annoyed or vague, that is a red flag. Trust your gut. You want a partner who feels like a teammate during this time.

Preserve Your Family Stories

During this time, the memories and life lessons of your loved ones become even more precious. We can help you capture those stories to keep them safe for future generations.

Start Recording Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.