CONSTELLATION HOSPICE, CONSTELLATION HEALTH SERVIC
Provider Information
- Address
- 323 STATE ST, STE 5
AUGUSTA, ME 04330 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 4, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 11 |
| Physicians | 1 |
| Volunteers | 6 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CONSTELLATION HOSPICE, CONSTELLATION HEALTH SERVIC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CONSTELLATION HOSPICE, CONSTELLATION HEALTH SERVIC compares to hospices nationwide.
8.9 minutes
of nurse care per routine home care day, on average
That is the 15th percentile among hospices nationally. The national median is about 12 minutes.
70
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.9 min
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.2%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits80.1%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.8%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months61.9%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.8%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,546 · 63rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life58.2%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia53%
- Heart and circulatory disease9%
- Lung and respiratory disease5%
- Stroke5%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Constellation Hospice in Augusta
Constellation Hospice serves the Augusta area from their office on State Street. They provide hospice care to families in Kennebec County. This provider is certified by Medicare and holds accreditation from the Accreditation Commission for Health Care. This accreditation shows they meet high standards for safety and patient care.
About Constellation Hospice
This hospice operates as a for-profit provider. They have been certified to provide Medicare services since late 2018. The Accreditation Commission for Health Care conducts independent reviews of agencies like this one. They check if the provider follows strict rules for medical care and patient safety. Why does this matter? It means an outside group has verified their work. Families can feel more confident when they see this seal of approval. The agency employs 24 people to support their patients. This team includes 11 registered nurses and one physician. They also work with six volunteers to help families. Their approach focuses on meeting medical and personal needs. It is a team effort designed to support your loved one at home.
Quality Performance
What Is Hospice Care Like in Augusta?
Hospice care in Augusta focuses on comfort for patients with life-limiting illnesses. The goal is to manage pain and improve quality of life. You receive care wherever you call home. This could be a private house or a care facility. The team at Constellation Hospice includes 11 registered nurses. These nurses visit to manage symptoms and answer questions. A physician oversees the medical plan for each patient. They also have six volunteers who offer extra social support. This diverse team works together to ensure your family has what they need. It is about keeping your loved one comfortable and peaceful. You can expect regular visits and clear communication from the staff. They are there to help you handle the daily challenges of caregiving.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a big decision for your family. Start by asking how quickly a nurse can reach your home in an emergency. You should ask what hours the staff is available to take calls. It is also good to know how they handle pain management and symptom control. Ask them how they include the family in the care plan. You might want to know how the volunteers help with daily tasks. Do they offer extra support like grief counseling for your family? Does the team have experience with your specific needs? Getting clear answers helps you feel more prepared. Take your time to talk with the staff about your goals.
Preserve Your Family Stories
Your family history is a treasure. We provide tools to help you record and save your loved one's stories, memories, and wisdom for future generations to cherish.
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