GENTIVA I
Provider Information
- Address
- 53 BAXTER BOULEVARD
PORTLAND, ME 04101 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 4, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA I compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.6%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.7%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits17.2%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.1%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,400 · 20th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 83.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life83.8%
- All care steps completed99.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia46%
- Heart and circulatory disease17%
- Lung and respiratory disease11%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Portland
Kindred Hospice serves the Portland area from their office on Baxter Boulevard. They provide hospice care to families throughout Cumberland County. Their team focuses on comfort and dignity for patients nearing the end of life. Getting the right support is a big step for any family. That is why having a local team you can trust makes a difference. They offer medical, emotional, and spiritual support tailored to each person. Whether at home or in a facility, their goal is to keep patients comfortable and pain-free. It is about focusing on the time you have together. Their staff knows the Portland area well. They are ready to help your family through this difficult time with clear guidance and steady care. Making these choices can feel heavy, but you are not doing this alone.
About Kindred Hospice
Kindred Hospice operates as a for-profit hospice provider. They earned their Medicare certification on January 4, 2023. This certification means they follow strict federal rules to ensure patient safety and quality. Being a newer certified provider, they bring fresh energy to the local healthcare landscape. What most people do not realize is that all Medicare-certified hospices must meet the same core requirements. These include providing nursing care, social work, and chaplain services. Families should know that choosing a provider is a personal choice. You want a team that listens to your specific needs and values. Since they are located right on Baxter Boulevard, their staff is well-positioned to reach families in Portland quickly. The thing is, choosing a provider is not just about the name on the door. It is about how well they connect with your family during your most vulnerable moments.
Quality of Care
Understanding Hospice Care in Portland
Hospice care in Maine is designed to help families stay together. It is not about giving up. It is about choosing to focus on quality of life instead of aggressive cures. In Portland, you have access to several resources that can help your loved one stay comfortable at home. Many families choose to start hospice care sooner rather than later. This gives the team more time to build a bond with the patient. It also helps manage symptoms before they become too hard to handle. The local community has a strong network of support for those facing serious illness. And the best part is that Medicare covers these services for most people. So, you do not have to worry about the cost of basic care. It is a relief to know that help is just a phone call away when you need it most.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice is a big decision for your family. Start by asking how quickly they can respond to a call after hours. Emergencies do not follow a 9-to-5 schedule. You should also ask how they handle pain and other difficult symptoms. A good provider will have a clear plan for your loved one. Ask about how often their nurses and aides will visit your home. You want to know if they will be there when you need them most. Another good question is how they support the family after a loss. Grief support is a vital part of hospice care. And lastly, ask them what makes their team different from others. Their answer should tell you a lot about their heart and their values. Trust your gut feeling when you talk to them. You deserve a team that feels like a partner.
Preserve Your Family Stories
Your loved one's life is full of wisdom and memories. We provide simple tools to help you record and save those precious stories for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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BEACON HOSPICE, AN AMEDISYS COMPANY
GENTIVA
COMMUNITY HEALTH & COUNSELING SERVICES
CHANS HOME HEALTH & HOSPICE
NORTHERN LIGHT HOME CARE & HOSPICE
Helpful Guides for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
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