HospiceScout

CHANS HOME HEALTH & HOSPICE

Non-ProfitJoint Commission (JCAHO) AccreditedHome Health Agency

Provider Information

Address
45 BARIBEAU DRIVE
BRUNSWICK, ME 04011
Ownership Type
Non-Profit
Medicare Certified Since
January 2, 1990

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CHANS HOME HEALTH & HOSPICE
RoleStaff Count
Registered Nurses (RN)15
Physicians1
Volunteers52

30

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CHANS HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CHANS HOME HEALTH & HOSPICE compares to hospices nationwide.

15.5 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

68

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.5 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.1%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life99%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months19.9%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.9%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.9%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,549 · 16th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 87.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.8%
  • Pain assessment99.5%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.4%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids98.5%
  • Visits in the last days of life87.5%
  • All care steps completed99%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer23%
  • Dementia21%
  • Heart and circulatory disease14%
  • Lung and respiratory disease10%
  • Stroke13%
  • Other conditions19%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

CHANS Home Health & Hospice

CHANS Home Health & Hospice serves the Brunswick, Maine area with dedicated end-of-life support. This provider offers specialized care focused on comfort and quality of life for patients and their loved ones. They operate out of their office on Baribeau Drive. Choosing a local team can make a world of difference during a hard time. You want people who know your community and understand your specific needs. That is exactly what you get here. They have been helping families in Cumberland County for decades. It is truly comforting to have such a steady presence nearby when you need it most. Their team works hard to ensure patients feel safe, heard, and cared for in their own homes. It is all about dignity and peace of mind for everyone involved. When you choose them, you are choosing a partner who knows the local area well.

About CHANS Home Health & Hospice

CHANS Home Health & Hospice is a non-profit organization. This means they put patient care before profits. They have been Medicare certified since January 2, 1990. That is over thirty years of service to the Maine community. That is a big deal. Longevity often shows a deep commitment to the mission of hospice care. Families should know that non-profit status often means the team focuses heavily on community needs. They are not just checking boxes. They are investing back into the care they provide to your family members. You should feel good about choosing an agency with such a long history. They have weathered many changes in healthcare over the years. Yet, they remain a staple in the Brunswick region. Their team is ready to walk this path with you. They provide the medical, emotional, and spiritual support that families need during this sensitive time.

High Quality Standards

CHANS Home Health & Hospice holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. This means they meet the highest federal standards for pain control and symptom management. Patients also gave them a solid 4/5 rating for satisfaction. You can trust that they are doing things the right way.

Understanding Hospice Care in Brunswick

Hospice is not about giving up. It is about choosing comfort when a cure is no longer an option. In Brunswick, you have access to teams that specialize in making every day count. These professionals manage pain and other symptoms so you can focus on being with your family. It is a common myth that hospice is only for the final days. The truth is, people often benefit most when they start care sooner. This gives the team more time to build a relationship with you. They can help with equipment, medications, and emotional support for the whole family. That is the beauty of it. You do not have to do this alone. The goal is to provide peace in your own home. It is a specialized form of care that puts the patient’s comfort in the driver’s seat. That is how it should be.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for any family. You should feel empowered to ask questions. Start by asking how quickly they can respond to an emergency call at night. You need to know that help is just a phone call away. Ask how they handle pain management and if they have a doctor who specializes in this. It is also smart to ask about their volunteer services. Many families find that volunteers provide a nice break for caregivers. Finally, ask how they involve the family in the care plan. You know your loved one best. They should listen to your input at every step. Do not be afraid to speak up. A good hospice team will welcome your questions. They will take the time to explain things until you feel comfortable. You deserve clear, honest answers about your care options.

Preserve Your Family's Unique Story

Your loved one has a lifetime of stories that deserve to be kept safe. We can help you capture these memories for future generations to cherish.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.