HospiceScout

HOSPICE OF SOUTHERN MAINE

Provider Information

Address
390 US ROUTE 1
SCARBOROUGH, ME 04074
Ownership Type
Non-Profit
Medicare Certified Since
January 4, 1995

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice of Southern Maine

Hospice of Southern Maine serves families in Scarborough and surrounding areas from their office on US Route 1. They offer specialized end-of-life care focused on comfort, dignity, and quality of life. This non-profit organization provides medical, emotional, and spiritual support for patients and their loved ones. The team works to manage pain and symptoms while honoring the patient's personal wishes. That is their main goal. They are a well-known resource for families in Cumberland County who need compassionate support during a difficult time. Choosing the right provider is a big step. Having a local team that knows the community can make a real difference. They focus on the person, not just the illness. This approach helps families find peace in their daily routine. It is about making every moment count when time feels short.

About Hospice of Southern Maine

Hospice of Southern Maine has been Medicare certified since January 1995. Being a non-profit organization means their primary focus remains on patient care rather than profits. This is a big deal for families looking for reliable, mission-driven services. They have served the area for nearly three decades, which shows deep roots in the local medical community. Most families feel better knowing their provider has a long history of meeting federal standards. When you choose them, you are working with a team that has been vetted by Medicare for many years. That says a lot about their stability. They follow strict rules to ensure high-quality care for every patient. You should feel comfortable asking about their specific team structure and how they handle after-hours calls. It is your right to understand how they support your family at home. They are there to help you navigate these choices with clarity and kindness.

Quality Ratings

Hospice of Southern Maine holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for quality of care and a 4/5 rating for patient satisfaction. These scores tell us that families generally feel supported and cared for by this team.

Understanding Hospice Care in Scarborough

Hospice care in Maine is designed to help people live as fully as possible. It is not about giving up, as many people mistakenly believe. Instead, it is about shifting the focus to comfort and pain relief. In Cumberland County, several options exist, but finding a team that fits your family's values is key. The thing is, hospice is a team effort. You get a nurse, a social worker, and sometimes volunteers to help with daily needs. They come to where you live, whether that is a house or a care facility. This keeps the patient in a familiar, comfortable setting. Many families find that having professional help nearby reduces their own stress levels significantly. It allows you to spend your time being a family member rather than a caregiver. That shift changes everything for the better. Reach out to local providers early to understand how they can support your unique situation.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal decision. Do not rush it. Start by asking how quickly they can respond to an urgent call at night or on the weekend. This is a common worry for many families. You should also ask how they help with emotional support for the family, not just the patient. It is important to know if they have experience with your specific health needs. Ask them to describe their volunteer program and how those people help. And finally, ask how they communicate with your primary doctor. Clear communication keeps everyone on the same page. Do not be afraid to ask these questions during your first meeting. A good hospice team will welcome your curiosity. They want you to feel confident and safe with their care. After all, trust is the foundation of the entire relationship. Take your time to get the answers you truly need.

Preserve your family's history

Every life has a unique story worth saving. We help you capture memories and wisdom to share with future generations, ensuring those special moments are never lost.

Start your story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.