ST FRANCIS HOSPICE
Provider Information
- Address
- 24 PUIWA ROAD - IN PATIENT UNIT
HONOLULU, HI 96817 - Ownership Type
- Non-Profit
- Medicare Certified Since
- December 20, 1983
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 54 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 3 |
103
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST FRANCIS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST FRANCIS HOSPICE compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
168
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life80.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.5%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50.7%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,162 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 35.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.0%
- Pain assessment96.7%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.0%
- Treatment preferences discussed99.5%
- Beliefs and values discussed97.9%
- Bowel care for patients on opioids84.8%
- Visits in the last days of life35.4%
- All care steps completed94.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia16%
- Heart and circulatory disease14%
- Lung and respiratory disease5%
- Stroke9%
- Other conditions31%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
St. Francis Hospice in Honolulu
St. Francis Hospice operates out of Honolulu, Hawaii. They offer end of life care to patients in the local area. This freestanding provider has served the community since 1983. They work to support families during difficult health transitions. Their team manages symptoms and comfort with a focus on care quality. You can find them at 24 Puiwa Road. They remain a steady presence for those in need of hospice support.
About St. Francis Hospice
This provider operates as a non-profit organization. They have held Medicare certification for over forty years. Being a non-profit means they focus on their mission rather than profit margins. It is a long history of service to the Honolulu region. Families often look for this longevity when selecting a care team. A provider with this much experience has seen many changes in healthcare. They have adapted their care methods over time. That is a solid foundation for patient support. You should know that their status as a freestanding hospice means they focus solely on hospice care. They do not balance this work with other hospital duties. This specialized approach helps them keep their care standards high. They have dedicated their resources to this specific field for many decades.
Quality of Care
What Is Hospice Care Like in Honolulu?
Hospice care in Honolulu focuses on comfort and dignity for patients. The goal is to manage pain so patients can spend time with family. St. Francis Hospice employs 103 staff members to handle these needs. This team includes 54 registered nurses and 4 licensed practical nurses. They also have 3 physicians on staff to oversee medical care. This staffing level allows them to provide close attention to every patient. You can expect a team that visits your home or their inpatient unit. They coordinate care to ensure that symptoms remain under control at all times. The team works to honor the wishes of the patient and their loved ones. And they provide support for family members too. Having a large team of nurses means help is often available when you need it most. That matters when you are managing complex health needs at home.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if a problem happens at night. Ask how they coordinate with your current primary doctor. It is also good to ask how they support family members who are grieving. You might want to know how often a nurse will visit your loved one each week. Ask if they have an inpatient unit if symptoms become too hard to manage at home. Do not be afraid to ask for details about their weekend coverage. You deserve clear answers about how they will keep your loved one comfortable. Write these questions down before you call them. This helps you keep track of the answers you receive from each provider.
Preserve Your Family Stories
Your family history is a gift. Capture your loved one's memories and stories to keep their spirit alive for future generations.
Start PreservingOther Hospice Providers Nearby
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.