ST FRANCIS HOSPICE
Provider Information
- Address
- 24 PUIWA ROAD - IN PATIENT UNIT
HONOLULU, HI 96817 - Ownership Type
- Non-Profit
- Medicare Certified Since
- December 20, 1983
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 54 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 3 |
103
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ST FRANCIS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ST FRANCIS HOSPICE compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
168
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.3%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life80.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.5%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50.7%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,162 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 35.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment97%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed99.5%
- Beliefs and values discussed98.1%
- Bowel care for patients on opioids88.3%
- Visits in the last days of life35.4%
- All care steps completed95.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia16%
- Heart and circulatory disease14%
- Lung and respiratory disease5%
- Stroke9%
- Other conditions31%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at St. Francis Hospice
St. Francis Hospice provides compassionate end-of-life care in Honolulu, Hawaii. They operate an inpatient unit on Puiwa Road to help those with serious illnesses. Their team focuses on comfort and dignity for every person they serve. You can reach them at (808) 595-7566 to learn about their specific care programs. They are a local resource for families during a difficult time. Choosing the right support is a big step. Having a dedicated team nearby makes a real difference. They focus on meeting the unique needs of the Honolulu community every single day. This hospice is here to walk beside you and your loved ones.
About ST FRANCIS HOSPICE
St. Francis Hospice has served Hawaii as a non-profit organization since December 20, 1983. That is over four decades of service to the community. Being non-profit means their focus stays on patient care rather than profits. That is a major point for many families. They have met Medicare standards for a very long time. This history shows a deep commitment to the people of Honolulu. When you look for a provider, history matters. You want a team with deep roots and a stable foundation. They understand the local culture and how to support island families. Their longevity in the region speaks to their ongoing dedication to quality care.
Quality Performance
Understanding Hospice Care in HONOLULU
Hospice care in Hawaii is about more than just medicine. It is about honoring the life and wishes of your loved one. The goal is to manage pain and provide peace. Most people think hospice is just for the final days. The truth is that families benefit most when they start care sooner. It allows the team to build a real relationship with the patient. You get more time to focus on what matters most. In a city like Honolulu, care teams often work to respect local traditions and family values. They bring specialized equipment and support directly to the patient. This helps keep the home environment comfortable and safe for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by asking how quickly they can respond to a crisis at night. This is vital for your peace of mind. Ask what specific support they offer for family caregivers. Caregiving is exhausting work. You need to know if they provide respite stays or volunteer help. Also, ask how they handle pain management and symptoms. Every patient has different needs. A good provider will have a clear plan for your specific situation. Finally, ask about their staff's experience with your loved one's condition. Getting clear answers helps you feel confident in your choice. It is your right to know how they will care for your family.
Preserve Your Family Stories
Every person has a unique life story worth saving for the future. We can help you capture those memories and voices to keep them safe forever.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Choosing a Hospice Provider: A 5-Step Quality Guide
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Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.