ISLANDS HOSPICE
Provider Information
- Address
- 820 MILILANI ST, SUITE 400
HONOLULU, HI 96813 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 26, 2009
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Physicians | 2 |
| Volunteers | 2 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ISLANDS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2009.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ISLANDS HOSPICE compares to hospices nationwide.
13.2 minutes
of nurse care per routine home care day, on average
That is the 60th percentile among hospices nationally. The national median is about 12 minutes.
304
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.2 min
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.7%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.8%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits53.8%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months49.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.7%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.6%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,388 · 57th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 43.8% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment99.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed99.4%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids97.4%
- Visits in the last days of life43.8%
- All care steps completed96.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia28%
- Heart and circulatory disease12%
- Lung and respiratory disease7%
- Stroke16%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Islands Hospice in Honolulu
Islands Hospice provides comfort-focused care for families throughout Honolulu, Hawaii. Located at 820 Mililani Street, this team specializes in supporting patients with life-limiting illnesses. They focus on managing pain and ensuring quality of life during a very difficult time. Choosing the right support is a big decision for any family. That is why having a local team you can trust is so helpful. Islands Hospice works to bring peace and comfort directly to your home or chosen setting. They help families focus on what truly matters most, which is spending time together. You can reach their local office at (808) 550-2552 to ask questions about their specific care plans. It is good to know exactly what kind of support is available in your own neighborhood when you need it most.
About Islands Hospice
Islands Hospice has been a Medicare-certified provider since November 26, 2009. Being certified for over a decade means they have met strict federal standards for patient care. They operate as a for-profit organization, which is a common model for many hospice agencies across the country. What should families know about this? For-profit status does not change the core mission of hospice, which is to provide care and support. The main thing that matters is how they treat your loved one every single day. They have built a history of service in the Honolulu area that spans many years. When you look into their history, you are looking at a team that understands the local community. They have been around long enough to know how to handle the unique needs of families here. It is always smart to ask them about their specific experience with your loved one's condition.
Quality of Care Spotlight
Understanding Hospice Care in Honolulu
Hospice care in Honolulu is about more than just medicine. It is a philosophy of care that treats the whole person, not just the illness. Many families find that bringing in a hospice team helps lower stress during a tough transition. The team usually includes nurses, doctors, aides, and spiritual counselors who visit you. They work together to keep your loved one comfortable and pain-free. The thing is, many people wait too long to call for help. You do not have to wait until the very last days to start these services. In fact, getting help sooner can often make a huge difference in how a person feels. Local agencies like Islands Hospice are ready to explain how this works. They can visit your home to talk about your specific situation. You deserve to have clear answers before you make any choices about care.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when interviewing hospice teams. Start by asking about their response time. You need to know how fast a nurse can get to your home if an emergency happens. Ask them how they handle pain management during the night or on weekends. It is also good to ask how often their staff will visit your home. You should feel comfortable with the people who will be in your house. Ask if they have experience with your loved one's specific illness. A good hospice team will be happy to answer these questions clearly. They should never rush you or make you feel like a burden. If you feel like they are hiding something, trust your gut. You are the advocate for your loved one, and you have every right to find a team that feels like the right fit for your family.
Keep Your Family Stories Alive
During this time, the memories you share are more precious than ever. We offer a simple way to preserve these stories so they can be heard for generations to come.
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