MALAMA OLA HEALTH SERVICES LLC
Provider Information
- Address
- 1783 PIIKEA STREET
HONOLULU, HI 96818 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 27, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MALAMA OLA HEALTH SERVICES LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MALAMA OLA HEALTH SERVICES LLC compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
192
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life80.2%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.3%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.8%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.2%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.9%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,276 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 34.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment93.3%
- Breathing difficulty screening99.4%
- Breathing difficulty treatment98.9%
- Treatment preferences discussed99.1%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids100%
- Visits in the last days of life34.9%
- All care steps completed96.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia16%
- Heart and circulatory disease13%
- Lung and respiratory disease4%
- Stroke37%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at Malama Ola Health Services
Malama Ola Health Services LLC serves the community of Honolulu, Hawaii. They focus on providing compassionate end-of-life care for patients and their families. This team works from their office on Piikea Street to bring comfort to those facing a serious illness. They serve the Honolulu area with a clear goal of dignity and peace. Choosing the right hospice is a big decision for any family. That is why having local options matters so much. This provider offers a path toward comfort when curative treatments are no longer the best fit. Their staff works to manage pain and help patients live their final days with grace. It is a tough time for everyone involved. But finding the right support makes the journey much easier to handle. They have been helping families since 2018. That is a significant amount of time spent serving this specific community in Hawaii.
About Malama Ola Health Services LLC
Malama Ola Health Services LLC operates as a for-profit hospice provider. They have been Medicare certified since November 27, 2018. This means they meet the federal standards required to care for Medicare beneficiaries. You should know that for-profit status does not change the core mission of hospice. The goal remains the same for every provider. They provide comfort, symptom management, and emotional support to families. Families should feel empowered to ask about how they handle daily care needs. What most people do not realize is that hospice is about living as well as possible. It is not just about the end of life. It is about the quality of the time you have left together. You can reach their team at (808) 543-1188 to discuss your needs. They are ready to answer your questions about their specific care approach and service area.
Quality Performance
Understanding Hospice Care in Honolulu
Living in Honolulu brings unique needs for families in transition. Access to local care helps keep patients close to their loved ones. The island environment often requires a specialized touch to coordinate home visits effectively. Here is the thing — hospice is a team effort. It involves nurses, doctors, aides, and social workers. They all come together to ensure the patient feels safe and heard. In a place like Honolulu, finding a team that understands the local culture is a huge plus. You want a team that respects your family's values and traditions. Many providers work across the county to reach those who need them most. It is comforting to know that professional help is available nearby. You do not have to carry this burden alone. Local teams are trained to navigate the specific challenges of home-based care in Hawaii. They are there to help you every step of the way.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a serious step. You should ask questions to ensure you feel comfortable with their process. Start by asking how quickly they can respond to an emergency call at night. It is important to know that help is available when you need it most. Also, ask how they manage pain and other difficult symptoms. You want a team that listens to your concerns and acts fast. Ask about how they support the family members, too. Do they offer counseling or help with daily tasks? These things matter. Finally, ask about their experience with your specific health situation. Every patient is different. You need a team that has the right skills to meet your unique needs. Do not be afraid to ask these questions during your first meeting. A good provider will be happy to answer them clearly and with care.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We help you save these precious memories for future generations.
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