MALAMA OLA HEALTH SERVICES LLC
Provider Information
- Address
- 1783 PIIKEA STREET
HONOLULU, HI 96818 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 27, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MALAMA OLA HEALTH SERVICES LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MALAMA OLA HEALTH SERVICES LLC compares to hospices nationwide.
11 minutes
of nurse care per routine home care day, on average
That is the 35th percentile among hospices nationally. The national median is about 12 minutes.
192
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11 min
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.4%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life80.2%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.3%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.8%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.2%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.9%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,276 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 34.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment90.3%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment98.1%
- Treatment preferences discussed99.3%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life34.9%
- All care steps completed95.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia16%
- Heart and circulatory disease13%
- Lung and respiratory disease4%
- Stroke37%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Malama Ola Health Services LLC
Malama Ola Health Services LLC operates in Honolulu, Hawaii. This freestanding hospice provider brings care to local families. They have been certified by Medicare since late 2018. The agency holds accreditation from the Accreditation Commission for Health Care. That is a badge of honor in the medical field. It shows they meet high standards for safety and service. Choosing a provider that keeps up with these external checks often leads to a better experience. They focus on providing hospice care with a lean team. You can find their office on Piikea Street. It is a local choice for those needing end of life support in the Honolulu area.
Understanding This Provider
This is a for profit agency. They earned their Medicare certification in November 2018. The Accreditation Commission for Health Care reviews their work. This group checks if a hospice meets strict rules for patient safety. They look at how the agency handles medical records and staff training. It acts as an extra layer of oversight beyond what the state requires. Families often feel better knowing an independent group looked at the agency. The team is small with three total employees including two registered nurses. They do not have volunteers on staff right now. This means your care comes from a tight group of professionals. They work to keep quality high while serving the community. You should look at their official ratings to see how they compare to other local teams.
Quality Performance
What Is Hospice Care Like in HONOLULU?
Hospice care in Honolulu helps people live their final months with dignity. The goal is comfort rather than a cure. A team of experts visits you at home or in a facility. They manage pain and help with daily needs. The team often includes doctors, nurses, and aides. Malama Ola Health Services LLC uses a core staff of two registered nurses. They provide direct clinical care to their patients. You can expect them to talk with your family about the plan. They want to make sure your wishes are honored. Getting hospice care early is usually best. It allows the team to build a strong bond with your family. This helps them understand what you need most. You should reach out to them to learn how their specific team helps local patients in Honolulu.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you sign up. Take your time. Write these down. First, ask how quickly a nurse can get to your home in an emergency. You need to know they are available day and night. Second, ask how they handle pain management for your specific health needs. Some agencies have more experience with certain conditions than others. Third, ask how they keep your family informed about changes in your health. Clear communication is a must. Fourth, ask who will be your main contact person. Having one person who knows your story makes things much easier. Do not be afraid to ask for clarity on these points. A good agency will be happy to answer your questions. They should make you feel heard and respected during this time.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We offer tools to help you record and save these precious stories for your family to keep forever.
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