HOSPICE MAUI
Provider Information
- Address
- 400 MAHALANI STREET
WAILUKU, HI 96793 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 10, 1991
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Physicians | 1 |
28
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE MAUI reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE MAUI compares to hospices nationwide.
39.2 minutes
of nurse care per routine home care day, on average
That is the 99th percentile among hospices nationally. The national median is about 12 minutes.
97
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day39.2 min
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends20.4%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.7%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits74.9%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.8%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.2%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,414 · 25th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 54.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment98.9%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.8%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life54.6%
- All care steps completed99.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer28%
- Dementia14%
- Heart and circulatory disease15%
- Lung and respiratory disease8%
- Stroke14%
- Other conditions23%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Maui Overview
Hospice Maui serves the residents of Wailuku, Hawaii, from their home at 400 Mahalani Street. They provide compassionate end-of-life care focused on comfort and dignity for patients and their loved ones. Since they first earned Medicare certification on May 10, 1991, they have supported the Maui community for over three decades. Choosing a hospice is a major decision for any family. You want a team that knows the island and understands your needs. Hospice Maui operates as a non-profit organization. That means their primary goal is patient care rather than turning a profit for shareholders. This local focus often changes how care feels on a daily basis. If you need support in Maui County, this team offers a long history of service in the region. They are ready to walk this path with you and your family members during a difficult time.
About HOSPICE MAUI
Hospice Maui has been a fixture in the Wailuku community since 1991. Being a non-profit provider is a big deal. It means any extra money goes right back into the programs that help your family. They are not chasing stock prices. Instead, they focus on the quality of the time you have together. The team at Mahalani Street has seen many changes in healthcare over the last 30 years. Yet, their commitment to the local community remains steady. When you choose a non-profit, you often find a deeper connection to the local culture and values. You are not just a number in a system. You are a neighbor being cared for by people who live right here in Hawaii. They have the experience to handle complex medical needs while keeping the focus on what matters most to your family. That is the true value of their long-standing service.
Quality Performance
Understanding Hospice Care in WAILUKU
Hospice care is about living well for as long as possible. It is not about giving up. The team in Wailuku focuses on managing pain and other symptoms so you can stay comfortable at home. Many people think hospice is only for the final days. That is a common mistake. You can get these services much earlier to help with your quality of life. The thing is, hospice is a team effort. You get nurses, aides, and social workers all working together for your family. They visit you where you live. This keeps you in a familiar place surrounded by your own things. You do not have to travel back and forth to a hospital. The care comes to you. It is a relief to have that kind of support when you need it most. And it really does make a difference for the whole family.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You should feel comfortable with the people who will enter your home. Start by asking how quickly they can respond to emergencies. You need to know they are available day or night. Ask about their specific experience with the condition your loved one has. It helps to understand their plan for managing pain. Do they have a clear process for changing medications? Also, ask how they support the family members. Do they offer counseling or help with daily tasks? You might want to know how many visits a nurse makes each week. Every provider does things a bit differently. It is smart to get these details in writing. Don't be afraid to ask for clarity if you don't understand an answer. You deserve to feel confident in the team you choose for your family.
Keep Your Family Stories Alive
Your family history is a beautiful gift. We can help you record and save the memories that matter most so they are never lost.
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