NAVIAN HAWAII
Provider Information
- Address
- 680 IWILEI ROAD
HONOLULU, HI 96817 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 25, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 27 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 5 |
| Volunteers | 38 |
77
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NAVIAN HAWAII reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Supplied directly by this hospice
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NAVIAN HAWAII compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
101
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.9%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.3%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.8%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.7%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,080 · 34th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment99.5%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment99.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.5%
- Visits in the last days of life70.8%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia32%
- Heart and circulatory disease9%
- Lung and respiratory disease6%
- Stroke8%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Navian Hawaii
Navian Hawaii provides essential hospice services to patients and their families in Honolulu, Hawaii. Based at 680 Iwilei Road, this team focuses on comfort and dignity when it matters most. They offer expert medical care and emotional support to those facing a life-limiting illness. Choosing a hospice provider feels heavy, but having local support makes a big difference. Navian Hawaii stands as a trusted resource for the Oahu community. They work to ensure patients remain as comfortable and peaceful as possible in their final months. It is about more than just medicine. It is about honoring the life each person has lived. Families here find a partner who truly listens to their specific needs and goals.
About Navian Hawaii
Navian Hawaii operates as a non-profit organization. This structure often means they reinvest any extra funds back into patient services and care programs. They earned their Medicare certification on March 25, 1986. That is nearly four decades of experience serving the islands. That is a long time in the world of healthcare. Families should know that this longevity reflects a deep commitment to the Honolulu area. Being non-profit often shapes their culture of service. Their staff works with a focus on human connection rather than just the bottom line. You want a team that knows the local community well. Navian Hawaii brings that stability to families during a very difficult season of life. Their history shows they have stayed true to their mission for a very long time.
Quality of Care Highlights
Understanding Hospice Care in Honolulu
Hospice care in Hawaii is unique because of the strong focus on family and community. In Honolulu, providers like Navian Hawaii help patients manage pain and symptoms at home. Many people think hospice only happens in a hospital, but that is rarely the case. Most care happens right where you live. Whether you are in a private home or a care facility, the hospice team comes to you. They bring nurses, social workers, and chaplains to your door. This helps keep the patient in a familiar setting surrounded by their loved ones. The goal is to improve the quality of each day. It is a team effort. You are never alone in this process. Local teams understand the culture and the specific needs of families in Hawaii.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a big decision. Start by asking how quickly a nurse can get to your home in an emergency. You also need to know how they handle pain management during the night or on weekends. Ask about their volunteer program and how they support grieving family members. It is okay to ask about their staff ratios, too. You want to know if your loved one will have consistent care from the same people. Here is a simple tip: trust your gut. If you feel comfortable talking to the staff, that is a good sign. Do not be afraid to ask for clarity on any part of the care plan. You deserve to feel confident in the team you choose.
Preserving Your Family's Story
Every person has a unique life story that deserves to be remembered. During this time, we can help you capture those precious memories and values for future generations to cherish.
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Helpful Guides for Families
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.