HospiceScout

HOME CARE PLUS, INC

Non-ProfitACHC AccreditedHome Health Agency

Provider Information

Address
753 BOSTON POST ROAD, SUITE 200
GUILFORD, CT 06437
Ownership Type
Non-Profit
Medicare Certified Since
June 8, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOME CARE PLUS, INC
RoleStaff Count
Registered Nurses (RN)3
Physicians0
Volunteers3

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOME CARE PLUS, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOME CARE PLUS, INC compares to hospices nationwide.

20.4 minutes

of nurse care per routine home care day, on average

That is the 96th percentile among hospices nationally. The national median is about 12 minutes.

60

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day20.4 min

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.8%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.4%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits29.3%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.9%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.1%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.5%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,540 · 26th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 28.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment100%
  • Breathing difficulty screening99.5%
  • Breathing difficulty treatment98.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life28.9%
  • All care steps completed98.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer32%
  • Dementia18%
  • Heart and circulatory disease13%
  • Lung and respiratory disease6%
  • Stroke4%
  • Other conditions27%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care in Guilford

Home Care Plus, Inc. serves families in Guilford, Connecticut, and the surrounding New Haven County area. They offer specialized end-of-life care designed to bring comfort and peace to your home. Choosing the right team during this time is a heavy task. But having a local partner can make a real difference in your daily experience. Their office on Boston Post Road acts as a hub for a team dedicated to supporting patients through every stage of their journey. The thing is, hospice is not about giving up. It is about making sure your loved one feels safe and comfortable. This team works hard to ensure that happens for every person they serve. You deserve support that is both nearby and highly skilled.

About Home Care Plus, Inc.

Home Care Plus, Inc. has been Medicare certified since June 8, 2017. As a non-profit organization, their focus remains on patient outcomes rather than financial gain. That is a big deal for families seeking care. They have built a track record of service in Connecticut over the last several years. When you look at their history, you see a commitment to meeting strict federal standards. This means they must follow specific rules to keep their certification active. Families should know that non-profit providers often put all their resources back into patient services. It creates a culture where care comes first. You can feel confident knowing they have been vetted by Medicare for many years now. That longevity provides a sense of stability when you need it most.

Top-Tier Quality Ratings

Home Care Plus, Inc. holds a perfect 5/5 star overall rating from Medicare. They also earned a 5/5 score for their quality of care based on the Hospice Care Index. Plus, they maintain a strong 4/5 star rating from patients in the CAHPS survey. These numbers show that both clinical experts and families trust their work.

Understanding Hospice Care in Guilford

Hospice care in New Haven County is about more than just medicine. It is a philosophy that treats the whole person. The goal is to manage pain and control symptoms so the patient can live their final days with dignity. Many people think hospice only happens in a hospital. But in Guilford, most care actually takes place in the comfort of your own home. That is where memories live. That is where you feel most at ease. And that is why this model is so effective. It brings nurses, aides, and social workers to your doorstep. You do not have to drive to a clinic. You get to stay in your own bed, surrounded by the people you love. It is a compassionate way to honor a life.

What to Ask When Choosing a Hospice Provider

Picking a provider is a deeply personal choice. Start by asking these questions to get a clear picture of how they operate. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask how they handle pain management and if they have a doctor on call. Third, ask how they support the family members who are acting as caregivers. It is exhausting work, and you need a team that supports you too. Finally, ask what makes their team special compared to others in the area. Listen to their answers carefully. Do they sound kind? Do they seem focused on your specific needs? Trust your gut feeling when you talk to them.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories worth sharing. Preserving these stories now brings comfort to the whole family for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.