FRANCISCAN FAMILY CARE CENTER,
Provider Information
- Address
- 267 FINCH AVENUE
MERIDEN, CT 06451 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 18, 1996
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 0 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FRANCISCAN FAMILY CARE CENTER, reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FRANCISCAN FAMILY CARE CENTER, compares to hospices nationwide.
16.9 minutes
of nurse care per routine home care day, on average
That is the 87th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.9 min
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.6%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits34.1%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.7%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.7%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,674 · 22nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 69.7% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment90.5%
- Breathing difficulty screening98.8%
- Breathing difficulty treatment81.8%
- Treatment preferences discussed100%
- Beliefs and values discussed91.3%
- Visits in the last days of life69.7%
- All care steps completed82.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia15%
- Heart and circulatory disease20%
- Stroke27%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Meriden
Franciscan Family Care Center offers end-of-life support to families throughout Meriden, Connecticut. They focus on comfort, dignity, and quality of life when it matters most. Choosing a hospice team is a deeply personal decision for any family. You need providers who understand the local community and offer expert care. This team has served the New Haven County area for decades. They provide specialized services at their Finch Avenue location to help patients stay comfortable. Hospice is about living each day to the fullest. It is not just about the end of life. It is about the quality of the moments you share together. That is why having a trusted, local partner makes a world of difference for your loved ones.
About Franciscan Family Care Center
This provider operates as a non-profit organization. That is a big deal. It often means their primary focus stays on patient needs rather than profit margins. They have been Medicare certified since October 18, 1996. That longevity shows a long-term commitment to serving the Meriden community. Many families look for this kind of stability during a difficult transition. Knowing they have been in practice for nearly thirty years provides a sense of security. They follow strict federal guidelines to maintain their standing. You can feel confident that they meet the high standards expected by Medicare. They keep their focus on the patient and the family unit. That is the core of their mission. It is what allows them to provide consistent, reliable care year after year.
Quality You Can Trust
Understanding Hospice Care in Meriden
Finding the right care in New Haven County can feel overwhelming at first. But you are not alone in this search. Meriden has several resources for families navigating these complex medical choices. Most people do not realize that hospice care can happen wherever the patient calls home. It might be a private house or a nursing facility. The goal is always to manage pain and provide emotional support for everyone involved. The team at Franciscan Family Care Center works hard to coordinate these services smoothly. They handle the equipment, the medications, and the regular visits. This helps take the burden off your shoulders. So you can focus on being a daughter, a son, or a spouse. That is the true value of hospice support during this time.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before choosing a partner. Start by asking how quickly they can respond to an urgent call at night or on the weekend. Reliability is key. Next, ask how they handle pain management and if they have a doctor on call at all times. You also want to know how they support the family emotionally. Do they offer grief counseling or volunteer help? Finally, ask about their specific experience with the condition your loved one is facing. A good provider will answer these openly and kindly. They should never make you feel rushed. Take your time to get the answers you need. Your peace of mind matters more than anything else right now.
Preserve Your Family Stories
Your loved one has a lifetime of wisdom and memories. We provide tools to help you capture these precious stories before they fade. It is a beautiful way to honor their life and keep their spirit alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
RIDGEFIELD VISITING NURSE ASSOCIATION
FARMINGTON VALLEY VNA INC
HOME CARE PLUS, INC
HARTFORD HEALTHCARE AT HOME
GREATER MANCHESTER HOMECARE, LLC
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC
Helpful Guides for Families
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Hospice vs Palliative Care: Understanding the Difference
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.